By Tulsan January 08, 2013
This place takes the cake! My phone charger was missing when I got my car back today. I used it on the way there, so I KNOW it was in my car. I told them immediately it was missing and they made a half-hearted effort at speaking to employees, then told me they don't have it and don't know what happened to it. They treated me like I'm an idiot. ...read more
By Brooksider January 07, 2013
Go elsehere, Tulsa! I had my oil changed, and since the exterior wash was "free" with the the oil change (included in the price is more like it), my 4Runner was washed as well. By the time I drove home, less than a mile away, my pants and underwear were sopping wet. After changing my clothes, I called RocketLube and asked if they could tell me what was spilled in my seat … water or something else. The lobby manager was rude and insisted I return to the store. (sigh) I went back and showed them the wet seat and the wet carpet behind the driver seat. They gave me an uber thin plastic seat cover and sent me home again. I'm not kidding. No apology, no explanation, no coupon, no refund. I put my towel back in the seat and returned home. Read the other bad reviews! Neither the lobby manager nor the general manager take responsibility when they've done something wrong. A simple apology would have made me happy, but wet underwear and no apology results in a bad review. Grrr! ...read more
By Brooksider January 07, 2013
Go elsehere, Tulsa! I had my oil changed, and since the exterior wash was "free" with the the oil change (included in the price is more like it), my 4Runner was washed as well. By the time I drove home, less than a mile away, my pants and underwear were sopping wet. After changing my clothes, I called RocketLube and asked if they could tell me what was spilled in my seat … water or something else. The lobby manager was mon-apologetic and insisted I return to the store. (Sigh.) I go back and show them the wet seat and the wet carpet behind the driver seat. They gave me an uber thin plastic seat cover and sent me home again. I'm not kidding. No apology, no explanation, no coupon, no refund. I put my towel back in the seat and returned home. Read other reviews and beware. Neither the lobby manager nor the general manager take responsibility when they've done something wrong. A simple apology would have made me happy, but wet underwear and no apology results in a bad review. Grrr! ...read more
We've just published a new edition of our newsletter! You can check it out on our website and get the latest information from Monstor Detailz. Let us know what you think! Read It Now Here ...read more
By Monstor Detailz July 31, 2009
Car washes are an excellent way to raise money. Charity car washes are wonderful ideas that will get the entire community involved in a worthy project. For success, plan your car wash like an assembly line. Rotate people when necessary. Have someone in charge. Plan your event down to the last detail. ... ...read more
Before buying a new or used vehicle, it is important to make an educated decision. One way to do that is to locate both professional and consumer reviews. Professional reviews will inform you of the pros and cons according to industry experts. On the other hand, consumer auto reviews give you the opin... ...read more
