Top Auto Businesses in Hockley, TX 77447

The official dealer of choice for Kubota, New Holland, Ferris and Scag tractors and heavy equipment. We offer Tractors, Skid Steers,Excavators, zero turn mowers and other heavy equipment to buy, le...Read Moreā€¦

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Brookside Equipment Sales Inc

5.0

By Allen Hadley

I have bought over $60000.00 in john Deere products in the last two years. one tractor, one 825i gator, and one 850 gator. these were bought from Fosters. when I tried three times to get my gator fixed Fosters did nothing. it was told to me its normal noise will work out after the motor breaks in. after Brookside took over I returned my gator to have it looked at and they told me it was clutches and starter and paid for it but not fixed in fact they blew the oil seal and I had to return it back the next day they replaced it and I took it home only to find I still have the same problem I took it in for the first time as well as the alternator full of oil and not charging. I took it back and they told me after they opened the motor it has mud in the crankcase this is the on going problem from the first day I bought it I asked how the mud got in the crankcase and how come its been to Fosters three times and told its needs time to break in the motor. It has been in the shop now for 4 months and Brookside folks have changed the oil three times and no mud found as well returning it to me saying its fixed. After the motor has changed I found the starter was not changed and the clutches did not need to changed and they could not tell me how the mud they say was found got in this gator from the fist day I bought it. the bill was adjusted to help me at a cost to me over $3100.00 I have asked being this was a problem from the first day I bought it could Brookside contact John Deere and have them help. This did not help at all Brookside told me they would not help .I have called John Dreere and opened a complaint file they are looking into it. This is a two year ongoing deal. I have told all of the friends that I sent to Brookside not to take there tractors to them for service and not to buy anything else from them. this is a sad deal as I was always the old school thinking John Deere was the American way for me but this was shot in the but. I still love my tractor and the two gators I own but I never put john deere and bad service in the same sentence when I grew up.SORRY TO SAY THAT IS CHANGED NOW. I will up date this review after the customer care folks have replied to me. My name is Allen Hadley and I have lived in Waller over 30 yrs And if you would like to talk to me call 823-868-7223 be happy to share the rest of the details ...read more

Brookside Equipment Sales Inc

5.0

By Allen Hadley

I have bought over $60000.00 in john Deere products in the last two years. one tractor, one 825i gator, and one 850 gator. these were bought from Fosters. when I tried three times to get my gator fixed Fosters did nothing. it was told to me its normal noise will work out after the motor breaks in. after Brookside took over I returned my gator to have it looked at and they told me it was clutches and starter and paid for it but not fixed in fact they blew the oil seal and I had to return it back the next day they replaced it and I took it home only to find I still have the same problem I took it in for the first time as well as the alternator full of oil and not charging. I took it back and they told me after they opened the motor it has mud in the crankcase this is the on going problem from the first day I bought it I asked how the mud got in the crankcase and how come its been to Fosters three times and told its needs time to break in the motor. It has been in the shop now for 4 months and Brookside folks have changed the oil three times and no mud found as well returning it to me saying its fixed. After the motor has changed I found the starter was not changed and the clutches did not need to changed and they could not tell me how the mud they say was found got in this gator from the fist day I bought it. the bill was adjusted to help me at a cost to me over $3100.00 I have asked being this was a problem from the first day I bought it could Brookside contact John Deere and have them help. This did not help at all Brookside told me they would not help .I have called John Dreere and opened a complaint file they are looking into it. This is a two year ongoing deal. I have told all of the friends that I sent to Brookside not to take there tractors to them for service and not to buy anything else from them. this is a sad deal as I was always the old school thinking John Deere was the American way for me but this was shot in the but. I still love my tractor and the two gators I own but I never put john deere and bad service in the same sentence when I grew up.SORRY TO SAY THAT IS CHANGED NOW. I will up date this review after the customer care folks have replied to me. My name is Allen Hadley and I have lived in Waller over 30 yrs And if you would like to talk to me call 823-868-7223 be happy to share the rest of the details ...read more

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