By rabitz19 February 07, 2014
The repair person came out in a timely manner to look at my heater that had stopped working during the night. He looks at it and tells me that he would need to replace some wires (obviously the ones that were burnt) and some parts. He was not specific. He went to his truck to prepare an estimate. After a short amount of time he comes back in without a written estimate and tells me that the cost will be $600 and that is just to fix what is visible and it may not make the unit work. Why would you give me an estimate of less than what it will take to make the unit work? It was 20 degrees outside. The gentleman then proceeded to tell me that my unit was 10 years old and I should probably just consider replacing it instead of paying for repairs that may not work. I did not accept the estimate. I told the gentleman that I would need to research my options. I called someone I work with to ask if I was getting a fair quote. I thought he was going to choke. He came out and fixed my heater for $30 in parts. That's right. $30 in parts and the service person was going to charge me $600. I called the office to speak to a manager and was told by a very nice lady that he would call me back before the end of the day. I have yet to hear from Mr. Hale. Since yesterday, I've heard many stories of Donelsson Service Experts giving people the shaft. They really should change their name. They are not experts in service. I would have given them negative stars if I could have. This company is bad news. ...read more
By john doe April 24, 2011
This comapany charges 3 times what parts and units cost!! they will charge $6000.00 for a unit that cost $1500.00. Need a motor?? oh ya they will fix you up!! they use a generic motor that cost $57.00 and charge you 750.00 just for motor!!the hard workers that do do a good job don't make squat!! the management sits back in office and does nothing!! THIS COMPANY SUCKS!!! Does not stick by there warranty!! One service techinician sabatoged the Ac of and eldery couple and said they needed a new unit!! the couple had been a customer for 20 years!! probably could have gotten another 5 to 10 years out of their unit!! ...read more
By Randa Talley at Yellowbook September 03, 2010
These people are so incredibly great... I have always been treated very nice! They tell me how much something is going to cost before they do it..reasonable prices, nice to deal with with no pressure. Very thankful to have found a trustworthy place for car repair! randa ...read more
Engine coolant is important to the operation of a car because keeps the engine temperature from rising, which can cause the car to malfunction. Checking the coolant levels often will keep you from paying high repair costs in the future. ...read more
The principles of marine engineering focus on the use of engineers in a marine setting to build boats. These engineers will not only need to complete an advanced degree, but also have experience by completing an internship or placement in marine engineering. ...read more