By Dean Salem October 13, 2015
Rude, childish, and an utter disappointment!! I have used Appliance Source (Ron and Becca) on 3 occasions. On the first 2, they were adequate but expensive ($95 per hour for drive time and repair time). I considered myself a loyal customer and even referred business to them. NEVER AGAIN! On the 3rd repair (began August of 2015), Ron performed the repairs, I paid him $500 for labor only (I bought the parts separately), we shook hands and he committed that he guaranteed his repair. The appliance broke again the next day. Since then I have experienced 3 no show, no calls for appointments set by his office. 7 weeks into the “repair”, I called and emailed the company and Ron several times to get a resolution. The only reason I finally spoke to Ron was because he accidentally pocket dialed me and I stayed on the phone until he realized I was there. This is a ridiculous way to have to communicate. I was angry, offended, and disappointed at this treatment. In business, every problem offers the opportunity to act as a hero. Instead, Appliance Source has chosen to push me, a loyal customer who has referred several additional customers to their company, to the side. In our last communication, Appliance Source stated they were determining how much to refund me for the problem. I never heard from them again. Goodbye Appliance Source – NEVER AGAIN!! ...read more
By matthrewhart April 08, 2015
The best!!!! Alwaysss ...read more
By maryyflanneryy March 24, 2015
Just wanted you to know I appreciate everything Jeff has done for me. He's really been a great help with explaining what he was going to do, being dead on time and preforming in such a professional manner. I would gladly recommend all friends and family to Cantrell's Heat & Air... Wonderful staff, wonderful service. Thank you. ...read more
The disappointment of a home appliance breaking can make you want to have it repaired as soon as possible. You can always take it to a professional, which can cost a lot of money. Or you can try fixing it yourself. ...read more
If you have the type of Frigidaire refrigerator with water and ice in the door it is highly recommended that you change the filters on a regular basis to keep it operating efficiently. The filters can be purchased at any authorized dealer that sells Frigidaire appliances. ...read more
