Rude, childish, and an utter disappointment!! I have used Appliance Source (Ron and Becca) on 3 occasions. On the first 2, they were adequate but expensive ($95 per hour for drive time and repair time). I considered myself a loyal customer and even referred business to them. NEVER AGAIN! On the 3rd repair (began August of 2015), Ron performed the repairs, I paid him $500 for labor only (I bought the parts separately), we shook hands and he committed that he guaranteed his repair. The appliance broke again the next day. Since then I have experienced 3 no show, no calls for appointments set by his office. 7 weeks into the “repair”, I called and emailed the company and Ron several times to get a resolution. The only reason I finally spoke to Ron was because he accidentally pocket dialed me and I stayed on the phone until he realized I was there. This is a ridiculous way to have to communicate. I was angry, offended, and disappointed at this treatment. In business, every problem offers the opportunity to act as a hero. Instead, Appliance Source has chosen to push me, a loyal customer who has referred several additional customers to their company, to the side. In our last communication, Appliance Source stated they were determining how much to refund me for the problem. I never heard from them again. Goodbye Appliance Source – NEVER AGAIN!! ...read more

The best!!!! Alwaysss ...read more

Just wanted you to know I appreciate everything Jeff has done for me. He's really been a great help with explaining what he was going to do, being dead on time and preforming in such a professional manner. I would gladly recommend all friends and family to Cantrell's Heat & Air... Wonderful staff, wonderful service. Thank you. ...read more

I was very pleased with the young men that came to show me the Kirby. They now have a new product and they made sure before they left i knew how to operate everything before they left. ...read more

I was very pleased with the young men that came to show me the Kirby. They now have a new product and they made sure before they left i knew how to operate everything before they left. ...read more

I was very pleased with the young men that came to show me the Kirby. They now have a new product and they made sure before they left i knew how to operate everything before they left. ...read more

Pam and friends thank you for being so nice to me. ...read more

Jeff always does a wonderful job and always keep us up to date! Thank for all that you do. ...read more

Thank you for such prompt efficient. ...read more

When a tenant has a concern or my property needs attention, Vivki maintains a good network of resources that promptly and effectively remediates any problem – to my satisfaction, as well as that of the tenant ...read more

Excellent service. ( As Usual) ...read more

Excellent job highly recommend ant time.. ...read more

Come when they promise and work performance is always excellent. ...read more

The sales person let themselves into my home through an unlocked door; no knock or ringing of the doorbell, just came right in. Not ACCEPTABLE!! This is the same company I had trouble with a couple of years ago from a rude and unprofessional salesman who would not leave my home when requested by my wife and elderly parents. He did leave when he heard that I was on the way home. He cussed my wife and me and was physically threatening. He was trying to get my elderly parents, who live with us, to write him a check for the cleaning AND a new vacuum cleaner. DO NOT let these people in your home. I only rated them a 1 star because there were no lower choices. I repeat do not have anything to do with this company. They drop "sales people" off on roads from a van and they go house to house until they meet up again with transportation. ...read more

We have used City Heat & Air several times over the years for minor problems and been pleased. It came time to install new heat pumps so we called City Heat & Air. Very impressed with sales and installers. Highly recommend. They are very fair, considerate, and know what they are doing. ...read more