We've recently noticed the finish pealing off the tub and a line of discoloration is appearing along the bottom of the tub. We asked Chris to come out and take a look. He had done an amazing job on the install and is very professional! However, I was sad to learn yesterday from the owner, Sean, that our 5 year warranty wouldn't be honored (we have a year left) and we would have to pay another $300 to have Bathcrest come and fix the problem. We explained we'd be happy to wait until the next time they were in our area and they wouldn't have to go out of their way to fit us in. He explained it wouldn't matter. I'm confused as to why there are additional expenses to repair if there was a warranty in placejQuery17105835220695165015_1362064676231 Is that standard practice? ...read more

I hired Fahnestock Excavating Inc to build out a level area for a play-set we ordered. Dwight came by to provide an estimate and was very friendly and professional. His quote was by far the most reasonable and he was more then willing to work with us to ensure the job met our needs. I would gladly hire Fahnestock Excavating Inc again and would recommend them to anyone needing similar work. ...read more

Update July 2012.Last fall we were able to come to a mutualy agreed upon solution to the hard scaped wall that pushed. After some time Mr. Metzler and myself came up with a solution which in fact turned out better than the original project. I am hapy to say that even though it took some time the final outcome has been a pleasant one.Thank you for fixing the wall to our liking. ...read more