I just recently had my bachelor party. We had decided we wanted to get either a party bus or a Limo for the nights events. After shopping around we found that most limo services are outrageously priced, and don't offer many additional perks. After one of my grooms men talked to the owner of Sunset, he found that it was right in our price range, and also allowed us to split up the reservation. He said that the owner was incredibly helpful and also gave tips on stuff we can do for the night. The night came and Ed, the owner, was our driver. He showed up right on time, took pictures for us, and had the limo stocked with plenty of alcohol and soda to mix. Our original reservation was for 10p-12a and 1a-3a. Not only did Ed push his break back and stay past 1230, he also stayed past 430 on the second part of the reservation. We made sure to compensate him as much as possible, but he was incredibly helpful the entire night. I STRONGLY recommend his services to anyone else. ...read more

I am sorry to say that this cab company has all the faults of belonging to a small city like Reno with none of its benefits. In a small city, you would imagine that if you called for a cab, you'd get one within 10 mins. (which is their motto anyway) while in a big city, cabs come once-a-minute and you don't even have to call any number. With this cab co., make sure you have factored AT LEAST an hour before schedule: the cabs are ALWAYS about 15-20 minutes from calling time (Reno's traffic, anyone? a joke!); the cabs stink from cigarette smoke of either the drivers or previous passengers; all drivers work shifts on the car so they have zero interest in the car's cleanliness or general hygiene; and worst of all, whenever you call the company, they keep telling you the cab's almost there which usually means another ten minutes. Overall, one of the most disappointing services ever; you might be better off planning your day acc. to Reno's very good bus service or asking a friend for a ride, or hey, even walking! Finally, do NOT ever book with this cab co. if you want to catch a morning flight: you will miss your flight and have to pay cab fare to a grumpy feller who will blame the Company, the nation, the earth, the climate, the birds and bees, and basically, anything that will let him pass the buck. A lesson he has probably learned from this company! ...read more

Aside from the drivers never, and I mean never saying thank you to 20% tips, I was awakened at 1:30am on a Monday morning to knocking and the doorbell ringing at my house. Some moron driver looking for his fare, no doubt. I looked out the window to see a Reno-Sparks cab driving away. That driver didn't care who he woke up! Rude and unprofessional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Rob F. - Reno ...read more