I received a $200 giftcard for Valentine's Day. I usually go to another spa, that I absolutely LOVE, so I was a little apprehensive about trying a new place. \t\n\t\nOverall experience: Had a bit of trouble scheduling the exact time I wanted, but was able to work out a decent time for my first-ever facial. The waiting area is a bit small, considering how busy and popular the place is. But the staff was friendly and I didn't wait very long. \t\n\t\nMonique did my facial and she was very nice, friendly and easy to talk to. She made sure I was very relaxed and explained everything she was doing. \t\n\t\nPayment: Prices are on par with my usual spa. However, most places let you include the tip when paying with a giftcard and they don't. Make sure you have cash or a check on hand if you want to leave a tip!\t\n\t\nPros: Friendly staff, excellent care\t\nCons: located in a city, tough to completely relax with sirens in the background. Also, aromatherapy smells could be taken down a notch. I can usually handle them, but left there with a migraine. ...read more