My son was trying to replace his 2015 Dodge Challenger, which was recently totaled. He found what he was looking for at Toyota of Orlando. He called on 2-9-18 to inquire about the particular used vehicle, stock #8250418B. He told the salesperson, CARMEN, on the phone, "We are coming from Jacksonville, FL. We only have a little over $20,000 to spend on that particular vehicle because we are paying with insurance money from the wreck." She told him they do not talk pricing over the phone, but if he made the drive down, (about 300 MILES round trip), they would definitely work with him and negotiate. We drove down the next morning and met with Carmen. She immediately sent us off with someone else to test drive the vehicle. It was the last we ever saw of Carmen. We were tossed around to 3 different people. The last salesperson told us, "They do not negotiate." Unbelievable! She OUTRIGHT LIED to us. Obviously we would have never driven down there if she would have been truthful. We wasted an entire day, gasoline, and wear and tear on our own vehicle. To add insult to injury they told us they are a family-owned dealership and pride themselves on treating people fairly, but did not offer to rectify the situation in any way. We hope to spread the message about this dealership so that no one else has this misfortune. **UPDATE** - UNBELIEVABLE WASTE OF TIME The dealership called us on 2-11-18. They claimed they were reviewing the phone conversation tape between Carmen and my son, and were going to speak to Carmen’s manager and a sales manager regarding the situation. We spoke to them on 2-13 and 2-14 as well, both times being assured someone was reviewing the information and talking to managers. On 2-15, we received a call from Cynthia Wagner, their customer service manager, stating that the sales manager WOULD NOT HONOR the price range that my son and Carmen spoke about. In every conversation we had all they could do is regurgitate how great their used car prices are… NOT THE POINT! This dealership cares not for your time, but only your money. They use old school classic car dealer “tricks” to get your money. $$WATCH OUT $$- Toyota of Orlando charges an $800 dealer fee on top of whatever price you think you are settling on. There are many other dealerships that have departed from this model and are willing to serve the customer. ...read more

I love what they offer here for kids. The items are affordable and the quality is up there with branded products. ...read more

I WAS UP THERE IN MARCH 2015. MY ROOF INSIDE MY 2003 JEEEP LIBERTY SPORT IS COMING UP ABOVE THE DASH BROAD. YOU TOLD THAT WOULD TAKE 4 HOURS TO DO , AND PRICE WOULD BE $140.00 DOLLARS. DOES INCLUDED TAXES. MY NAME IS DONNAM.RILLING/ 321-395-4036 WHAT DAY NEXT WEEK IS GOOD FOR YOU ??? I KNOW MONDAY IS OUT BECAUSE OF THE HOILDAY !!!! TUES. ./WED/ OR . THURS. MY E-MAIL ADDRESS IS DONNAM.RILLING@VERIZON.NET ...read more