Innisfree Bookshop

This has to be one of the best small bookstores around . I called and reserved a book and they had it waiting for me the next day. staff was and is very helpful.

My 13 yr old daughter went into Innisfree Bookshop and bought a couple hardcovers for her sisters. Once we got home she found they had read them already. We tried returning them and Innsfree said "No refunds only store credits". I explained that $34 was a lot for a 13 yr. old and that she had no way of using a store credit. They were extremely rude and suggested I give my daughter the money and I use the credit! They handed me the credit. There were 3 of them pointing to a silly sign that said " No refunds". It was like they were ready for a fight in which they felt justified for their bully like actions towards a little girl. I explained to them now my daughter doesn't have money to buy her 2 sisters presents. The said " That's your problem". Can you believe this? We are in a recession and they are biting the hand that feeds them.