In the 80's when I was back in high school, I remember alot of things. Rubiks Cubes, Pacman, 80's pop (Mostly british and australian bands), Ronald Reagan ect. It was a time of excess and fast living but it was also time when the word Service still held meaning. We still had Service stations that would pump your gas check your oil and clean your windshields for you for less than a $1 per gallon and baggers at grocery stores that would help by carrying out your groceries to your car. Hotel bell hops would help with your luggage, and the airline still served hot meals to their passenger. 

Chivelry was also still alive and well. At dinner the men would stand up whenever a lady was ready to leave the table, We opened doors and alowed the women among us to enter first. and the better of us men watched our language in front of the ladies not dareing to say anything offensive in fear of offending them.

But now in the 21st century that has changed. Chivelry is almost dead and as forService, long gone is all the service stations replaced with gas stations and attendents kept behind glass. and most grocery stores may still bag your groceries but help you to your car forget it. there are some grocery stores that use price savings as an excuse not bag your groceries and if you want the grocery bags you have to pay extra for them they give you cut up boxes instead. as for the airlines well not only have they done away with the hot meals you have to pay extra for every piece of luggage. You buy the outrageously over priced ticket and get treated like they are doing you a favor to ride in thier planes. Its no wonder I don't fly.

The DBTC wants to change that. At least in our own little corner of the customerService industry. The Cab industry is and has been no better than the rest of the rest. Cab drivers dont get out of thier seats to help their passengers hardly at all. and treat most of their passengers like dollar signs. there are drivers with bad attitudes drivers who are inapropiate with their female passenger, drivers who will try to con their passengers by taking longer routes to their destinations just to add dollars to the meter.

However each and every one of our drivers have pledged themselves to the lost art of customer Service. They are trained to get out and open doors for thier passengers or at least make the attempt when their passenger so accustomed to having to do it themselves open the doors themselves. Trained to help the elderly and disabled in and out of the taxicab. We dont just stand there while a passenger loads and unloads items like luggage, groceries, or laundry, they get out and lend a helping hand even carrying these items to the customers doorstep. We screen our member drivers carefully to out those with bad attitudes and those who have the propensity towards inapropiate behavior and those who find any way possible to cheat a customer.

Our drivers are the best at what they do. and really know what the meaning ofService is. No single cab company has been able to accomplish this. but by bringing the best from those cab companies under one umbrella (The Daytona Beach Taxi Coalition) How do we know if we are being succsessful. it you that tells us. in our cabs when you comment on the service you recieved. when you leave your testimonials and high ratings of our service. its in the tips you give our wonderful drivers. and when you call us back for repeat service. 

I am proud of our member drivers for the Service they provide. and take my cowboy hat off to them. they drive for companies like Yellow Cab, Aristocrat, and Tri-Stars and shine as bright as the sun. Service is everything to us.