Be certain when ordering any custom seat covers that they are exactly what you want, because there is a No Refund policy on any custom seat cover. Although this policy is spelled out in the Return/Refund tab in the website, there is no warning during the order process. I certainly would have thought twice had I known that a return was not possible. The product seems to be high quality and I understand that each custom order is individually made. However, returns are sometimes part of the purchase process and this should be addressed at the outset rather than at the bottom of the invoice after delivery. ...read more

Ritchie Martinez the sales manager helped me out even though I didn't have a lot of money to spend. The guys are cool. Install was perfect, no issues. Highly recomend Audio Express in Mesa! ...read more

Left my BRAND NEW car with them to install seat covers. When we came back, my car had been damaged because the car backing it out of the garage drove right into a big swamp cooler - they had no one spotting for him. What a hassle trying to get my car fixed - they took there sweet old time giving me insurance details and they still had the nerve to charge me for the seat covers.... ...read more

WARNING TO ALL VENDORS!!! DO NOT DO BUSINESS WITH THESE PEOPLE!! MICHAEL WILL NEVER PAY YOU!!! HE IS A CROOK! ...read more

Bad communication with client. Bad quality of products. Bad specification - seat skin doesn't feat appropriate model. Bad schedule times. Badliest experience in my online shopping. ...read more

they hooked up my Jeep with a killer system. Everything was done way beyond professional grade it was amazing. In fact when I finally had to sell the jeep it was one of if not the main selling point. great job and highly recommended!!!! ...read more

jj ...read more

Compltetly incompetent employees. No parts in stock and a very bad attitude. All the old employess are gone and they are down to one mechanic. I wouldnt take a chance on them any more. ...read more

If you like paying more than you should. If you like paying for body damage. If you like poor workmanship. If you like promises that won’t be kept. Then please go to: Audio Express 1235 S. Gilbert Road Mesa AZ 85204 Ask to speak with Kurt Joiner the store Manager. Freight Sales, Inc. is the name of the parent company, and surprisingly it is very difficult to find this information out. There is no place to register a complaint with either company. I went shopping around for a new alarm system for my vehicle I checked out a few stores and ended up at Audio Express. I decided to have more than just the alarm installed I was going to finally have the stereo of my dreams installed. After paying over $3500 for equipment and labor costs I pick up my vehicle on June 21st. I found 14 issues wrong with the install! Had I know that they would damage my vehicle and not fess up to it after clearly showing incompetence in other areas I would have never let them touch my truck. ...read more

I bought a set of front seat covers over the internet that did not fit well and were impossible to install. I complained twice on the phone and was told "tough". "We don't give refunds, even it you are completely not satisfied". ...read more

Known for the highest in quality, this body shop has surprisingly great prices. Over the years I've known several people who have had their car done there, and all agree with me that Invision is the best! ...read more