I had some mechanical troubles with my boat. Pacific Boatland is a certified Supreme dealer and repair shop. After the boat was there for almost a week they told me that it needed a new transmission. (The boat is only 6 years old with 250 hours on it). They then told me that the transmission was on back order and they could not get it. This went on for over 3 weeks. Finally I decided to pick the boat up and bring it home rather than sit outside in their yard exposed to the elements. After another week of waiting for this supposed transmission that it needed and they couldn't get I began calling other shops to get their input. Two other shops told me they could get the transmission within 2-3 days. I took it to one of these shops. This company thought it best to properly and thoroughly inspect the transmission before making a $5000-$6000 repair to the boat. After pulling the engine and tearing down the transmission they found that there was absolutely nothing wrong with it. I called Pacific Boatland to find out how they were able to diagnose that the transmission needed to be replaced. I was told "they heard a noise."As a result of their mis-diagnosis, I ended up being without my boat for all of July and all of August....the only nice weather months we have in the pacific northwest. After a number of calls and complaints they reimbursed me the $200 they charged me for the mis-diagnosis. The owner was supposed to call me about this issue and never bothered to. The shop that I eventually took the boat to had to charge me $700 for pulling the engine, tearing down the transmission, and making a proper diagnosis of it. They said they would have never done this if the other shop wouldn't have said that it needed a new transmission in the first place. ...read more

Bad Monkey is a great place to find a bike and to get your bike in top working order. I send all of my clients there as well as my own bikes. ...read more

Back in 2002 I was working with a salesman to purchase a Four Winns for almost 6 months to get "just the right one". We finally worked out a deal and I went to purchase it with my check book in hand and the price changed dramatically higher. I ended up purchasing a Four Winns (which I still have and love) somewhere else. 2008 I went there to get a drain plug for my cooler. They said they would order it and call me. I never heard from them. I have always had it serviced at Riverside Marine (who has been great!). Fast forward to 2010. I was going to change the oil in it myself this year for the first time. I reluctantly went to Pacific Boatland for the factory parts. After getting the oil out I realized they had sold me the wrong size oil filter and the incorrect oil grade as directed in the owners manual. I WILL NEVER GO THERE AGAIN! ...read more