It is difficult to get the attention of their sales staff, even when there are more staff members than customers. Purchasing from them, double, no triple check your paperwork because they probably messed it up. Their service department, if you can get them to call you back, act like they know what they're doing, bit will refuse warranty work for no reason. As for their rider training courses, don't waste your time there. The instructor got so sidetracked during class that we got through the written part way late. Day 2 of the riding part, they double booked classes on the course so we sat around for 2 hours minimum waiting. Started at 8 am, left there at 7:20 pm. If you're just taking the riding portion, they may not tell you that you can useyour own bike, but you can. DO NOT USE THEIRS if you can avoid it, theirs suck and they wI'll not give you even a minute to get acquainted with their crappy bike. ...read more

The guys that work at this little shop know what they are doing when it comes to working on your machine or getting you the right part. I have taken my Suzuki 4 wheeler, Yamaha 4 wheeler and my triumph motorcycle here and have been happy with the results every time. ...read more

MASH has worked on my Jetskis, ATVs, Motorcycles, Snowmobiles & trailer - great service! Highly recommend. They make their customers feel like part of their family. ...read more

I have taken multiple jetskis to mash, and even purchased one from the guys at mash. They have always given me the best price in town and get my parts back to me as soon as possible. Hard to find a shop that does as much as these guys do. My friends are all just as satisfied as I am. I would recommend this shop to anyone with a motorized toy! ...read more

I placed my order and it took them two weeks just to ship it. The shipping and handling charges were excessive for the size of the package also. ...read more

the only place close that can press an atv or bike crank in this area and the prices are better than anybodys. the service isn't the fastest but when you leave with the parts you woudn't have to return them!! that means a lot when you live two and a half hours away...thanks a million.. james and bea moses lake wa.. 88"ksf 250 mojave ...read more

I rode my Suzuki Katana 500 miles north to CDA to be at a family funeral. Found out I needed a new front tire. I called every motorcycle shop in the valley, CDA, Post Falls and Hayden. Finally found Ed's online and they were the only shop that had my tire in stock! Was not able to get in to the shop till Saturday morning and Ed's said no problem bring it in at 0800 and we could get it changed. Jason in the service department was awesome and got me all checked in Saturday morning and said he would have it done in 45 minutes! I went across the street and had a coffee at Starbucks walked back to Ed's and my bike was ready to go!! Made it back 500 miles to Mountain Home ID. with new tire and no worries. Thanks so much and Jason needs a good Christmas Bonus!!!!!!! ...read more

Went in to look around, was approached by guy named John. Was very friendly, and invited me to test drive a Triumph. I did, and am sold on it. So much of a good shop is the people running it, and after dealing with John, I won't step foot into any other shop in Spokane. Thanks John, you've won our loyalty, and Im sending friends. Stretch ...read more

Fast reply, met me after hours on my schedule, Thanks! ...read more

i amwriting this because in 2008 i bought a brand new 07 600zzr from these guys and i was very satisfied in all ways one could be. from tech support to sales to customer service. anytime i had even the dumbest question these guys treated me like a champ, awnsered my question (sometimes over awnsered, but it helped me out) and let me leave knowing if i had any trouble i could go back or call without hesitation. thanks for all your caring and support in my riding enjoyment guys ...read more

These idiots are complete scammers, I had to take my bike in for a simple tire fix they not only sent it back FLAT they tweeked the carb so the bike wouldnt stay running, (job security anyone) They had my bike 3 weeks for a simple tire fix charged 125.00 when I could have gone ANYWHERE else for about 20 bucks, once they got your bike they tweek with it so you have to bring it back, Id definatly stay away from this scam artist! ...read more

Use someone else!!! Good enough for now work and they will leave something wrong so you will come back. Job security bull sh#@!!! Go to D&B on Sprague ...read more

The guys at KDR don’t know what they’re doing. They had my scooter four times in five months and were NEVER able to resolve the problem. Every time I picked up, they said it was fixed, and the next day--every time--my scooter wouldn’t start. They have wasted a LOT of my time! ...and my scooter still sits idle in front of my house. ...read more

I own a 06 VTX1300C, trying to find a set of highway mounts that would work with my hypercharger, one problem, there wasn't any to be had. So I went to Mike Allen and this guy fixed me right up. He fabricated up a set for me that not only worked for me but look killer!!!!!! The price was very reasonable too. If your looking for a set, call Mike and he'll get ya fixed up in no time........ ...read more

Great place to have your bike worked on. (They do snowmobiles as well but I have no experince with them in that). They answer your questions about everything bike related. Doesn't matter if you are an experinced rider or novice. As I ride an older bike which is hard to find parts for, these are the guys I call always. They know bikes. ...read more