After taking our boat in for repair, it is now 6 months later and it is still not repaired...Not only is it not repaired but new damages occurred at Gonnasons in Kent while in there care. We have now made a formal complaint to the Attorney General and to Supra main head quarters as well as to the Better Business Bureau. Next is hiring a lawyer to seek damages that occurred. You would think they would take pride in the work they have done, except they have made every excuse for their failure to perform. The owner is the worst as he will not meet or take our phone calls. All I can say is DO NOT GO TO GONNASONS FOR ANY REPAIRS! You will regret just like we have. We have told everyone who has boats, the warning needs to be heard! ...read more

I usually do not write reviews, but I am so pleased with the way I am treated at Gonnason Boats in Kent Wa. They are low pressure,family like atmosphere. I highly recommend trying Gonnasons in Kent Wa. ...read more

I searched the West Coast for a good price on a KLR650 for a cross-country motorcycle trip and a company that would help me get on the road. Kent Kawasaki had the best price, and they offered to overnight the paperwork so that I could easily register the bike in Maryland before the trip. I flew out to Seattle, and the Kent Kawasaki team even picked me up from the airport. Everything was smooth. They were very helpful in setting up the bike for a cross-country trip to all the national parks. The service people were top-notch and the attention to detail second to none. They shipped back extra gear and parts that I couldn't take with me on the trip to my home in Maryland (I was a bit overpacked). When they didn't have something immediately available, they weren't shy to point me to another shop in the area--knowing I didn't have time to wait for an ordered item. They were up-front with all the costs, including parts and labor, and I felt they gave a more than fair deal. All in all, I was aware that I was working with a great, caring team, that was interested in my experience as a customer, the quality of the goods I purchased, and my safety on the road. The service and sales personnel were helpful, knowledgeable, experienced, and professional. The owner, Tony, is reserved, polite and kind. He's forthright and a no-nonsense kind of guy. I think another reviewer here may have found that rude, but I find it refreshing in contrast to the overly-nice slimy types you find in some other shops. All in all, hats off to Kent Kawasaki. ...read more