If you do, go to Millcreek Luggage Repair. If you want someone to be warm, engaging and thankful for your patronage, probably not the best for you. ...read more

I will have to agree with the other poor reviews for Millcreek Luggage Repair here on CitySearch. About two years ago I needed a zipper repaired on my luggage. I live about 45 minutes north of SLC and about 70 minutes from the repair shop. When speaking to the man on the phone he was also very curt with me, however as there are no luggage repair shops in my town I chose to take him my luggage anyway. He informed me he would not be open the next day so I would have to bring my luggage the day after that. When I made the drive down (remember 70 minutes) the store was locked and no one available.\t\n\t\nIn short... Very poor customer care. ...read more

Thought I would give them a try despite the first and only one star review rating. I didn't get two sentences in before the gentlemans attitude, poor communication skills, clear lack of desire to help me and my thought "there is no way I am taking my luggage here!" took over. I said thank you in the middle of my sentence and hung up. I don't need headaches before I even enter a business!!\t\nOne star because the scale didn't go lower. ...read more