By Anonymous August 14, 2014
I was contacted by RC Willey Management. They were very apologetic and provided some options to help keep my business and resolve the mix up. I appreciate them taking the time and helping to reach a resolution. ...read more
By Anonymous August 04, 2014
Very poor experience! I've been burned too many times by RC Willey. I recently purchased an office desk that included two separate boxes. I hauled the 115 lbs. boxes home on my own. As I start to build it, I notice that they have given me the exact same boxes of materials. I call and they tell me to bring back the incorrect box and they will have the correct one waiting. Not a big deal, we all make mistakes. I lugged the 115 lbs. box back onto the car so my wife can take it back in the morning. As they pull out the box that says "1 of 2", they replace it with a box that says "1 of 2". My wife said that she questioned why and that they assured her it was the right one. We obviously needed "2 of 2". I get home from work to build it and sure enough, it's the same box and parts. I call and ask for them to deliver the correct box and parts the next day and they refuse because they are booked for deliveries. They transfer me to corporate and offer delivery the following week. I ask for some type of credit for the hassle and they refuse. $50 in-store credit would have sufficed. The items will be returned and a customer has been lost for life. I wish I could return the dressers, king size bed, full size bed, 2 TVs, sofa, love seat, coffee and end tables, dining table and chairs, xbox and bunk beds that I purchased over the years. I've always had mixed service from them. From the stripped bolts on my bunk bed that they built to the dresser that they broke while moving it in and didn't tell me, which I had to get exchanged. I've been patient enough with them over the years. I encourage anyone to shop else where. ...read more
By Kevin Schimpf August 28, 2010
High Prices and the people over the phone were pushy and rude ...read more
The disappointment of a home appliance breaking can make you want to have it repaired as soon as possible. You can always take it to a professional, which can cost a lot of money. Or you can try fixing it yourself. ...read more
If you have the type of Frigidaire refrigerator with water and ice in the door it is highly recommended that you change the filters on a regular basis to keep it operating efficiently. The filters can be purchased at any authorized dealer that sells Frigidaire appliances. ...read more
