Universal Management

I am currently a tenant living in one of the buildings and although the neighborhood is quiet it does not compensate for my elevator being out of commission for 2 months. Every time you call management you can never reach Phil or the receptionist is rude and quit clueless as to what is going on. I would have to advise everyone to stay clear of this management company. They are unresponsive and lackadaisical when it comes to fixing issues throughout the building. I cannot wait for my lease to be up so i can get out of this God forsaken building. If you are experiencing any of these issues i advise you to call 311 immediately and Bronx 12 trust me they will look into it!!!! Hope this is hopeful and saves you the headache...