clean, newly renovated, and it didnt seem to have any issues. When we were moving into the one we were assigned at the end of january. We were under the impression that this town home was like the one shown, that was not the case. Our kitchen is infested with different kinds of bugs, we have found cockroaches in our bathroom, the carpet smelled of really dirty feet, our keurig ended up having to be tossed due to bugs housing inside of it, and the flooring turned your feet black. The dishwasher doesn't work and maintenance never took care of it. I have read reviews where maintenance is pretty bad about getting the job done. I'd have to agree. ...read more

These people come across as very nice at first, but once you are there they have no desire to give any customer service. Things that were promised when I moved in (and signed in the lease that they would be added) weren't added until 6 months later. They are very slow about maintenance (unless it involves water, which they pay for) and LIE to you. They have "policies" that you are expected to follow that you are never told and aren't in your lease, which is what you signed and agreed to. Very nice people when you meet them and talk to them (especially the woman in charge), but when it comes to dealing with their rentors and taking care of them and trying to meet their needs, it's a mess. Also, the property owner (if you can ever talk to him when you have an issue) instead of talking to me (a young college female) would ask everyone around me for answers to what he needed to know and blew me off. If you need something from them it takes a VERY firm hand and a LOT of frustration. A great price, but not worth it for the environment. ...read more

My daughter liver here for the 2011-2012 school year. It was the worst mistake we ever made. She paid her rent on time every month and left no damage (in fact we left the apartment in better shape than when she moved in) yet they will not return her deposit. We think it is because we complained about the roomates she had in her first apartment. There girls were both underage and drinking 7 days a week. They had parties at least 5 days a week and gave alcohol to other underage kids. They broke my daughters furniture and stole her money, jewelry, clothes and hosehold items. We coimplained to Aspen heights management on numerous occasions and they refused to do anything about the problems. We even sent them pictures about what was happening and still no help. I finally had to pay a $300 service (extortion) fee to get my daughter moved into another apartment. In our opinion, keep your child far away from this property! ...read more