By liz4463 February 24, 2014
Do not order pizza from this Pizza Hut restaurant!!! i came into Houston to have chemotherapy and stayed in a hotel in Porter, TX. I made my order online at 7PM and received it at 8:25PM. The stuffed crust pizza arrived ice cold and there was NO cheese at all in the crust. We also ordered two side salads. The tomatoes were so rotten they were mush. Seeing that I am currently undergoing chemotherapy for stage 3 cancer, I cannot eat old food. It could give me an infection and kill me. I proceeded to call the restaurant location and speak to Ruth the manager. I explained to her the poor state of the food and said that I either wanted a refund or another pizza. She told me that as of last week the store policy stated that she could not help me with either. I told her that I did not want the pizza and had not even touched it. Her response was "well throw it out then". After spending $30 on a pizza I don't just want to "throw it out". I either want another suitable pizza or I want my money back. I told her that if I was not compensated or did not get suitable customer service I would call corporate and put bad reviews online for her restaurant. The manager then hung up on me and when I tried to call back to get things worked out I was immediately hung up on. This was completely unprofessional on their part. About an hour later I get a call from the local police. The officer said that she was accusing me of threatening her somehow. Well it is a good thing I called corporate because they said all calls are recorded. That is great, at least I am protected. I have stage 3 cancer, I am not in the position nor will I ever be threatening anyone. Hopefully Pizza Hut corporate can instruct the staff at this location on good management skills, making a decent pizza, customer service and satisfaction and not wasting others time. The customer should always be right and honesty and professionalism are the key to run a successful business. Bad pizza, bad service, bad ethics. ...read more
By Rich Budnar January 11, 2012
I would give a zero star, if that was on the list. At 11:20 am, my wife ordered 2 large pizzas and was informed that they would be delivered by 11:50 am. At 12:10, phoned again and was told that there was a delay and it will be delivered shortly. At 12:35, she spoke with the store manager and cancelled the order. At 1:00 the driver showed up with the order and was told that it had been cancelled - nobody ever contacted the driver. At that point he should have left it for free. We called Dominos and they delivered in 24 minutes!!! We used to use this Pizza Hut, but had issues in the past, but we thought we would give them another shot - it is over, now - Pizza Hut can forget about future orders from our household. ...read more
By Terry Mishler January 11, 2011
Good morning Mr. Humphrey, Please provide me insurance information per TDLR Section 75.40 (g). Thanks, Terry Mishler 4th in 2nd attempt. ...read more
Some people like to freeze-dry chicken because it can be stored up to a year and it also reduces the weight of the meat. The process involves removing all the moisture from the meat, which has less of an effect on the taste of the meat than normal dehydration. Freezing drying chicken can be easily don... ...read more
Cabbage is commonly used in coleslaw but it can also be steamed and used as a side dish. Red and green cabbage varieties make a tasty and nutritious juice that can be enjoyed alone or with your meal. You can easily transform an entire cabbage into a delicious, inexpensive juice with a countertop juicer. ...read more