By ljsdraco September 29, 2012
I will not being taking my dog there again. I was really nervous about getting my puppy groomed, the people seemed really nice but we ran into a lot of problems. When we dropped our dog off the lady didnt know when they would get to her because the large dog groomer wasnt there yet. 4 hrs later we picked her up. When we got home we found a cut in her ear that was really bothering her and her face was cut so close that it was red and really irritated with some little cuts on her cheeks. Her nails were cut and some weren't filed smooth so they have really sharp edges..... I feel so bad for making my dog be there. ...read more
By southernchick at Citysearch December 26, 2011
Terrible return policy...No refunds...Store credit only. I will NEVER buy from them again!!!! I went to buy a pair of boots approx $150 for my son for Christmas and relying on the sales associates experience I went with the fact that she said he needed a size 11 , since the fact that the last pair of boots we purchased from them were a 14. So paid for them, went home he walks across the house a few times and realizes they are in fact too small. Went to return them with my receipt from which I paid cash, and I explained to the owner who refused to give me my money back that it was their fault that I was relying on the sales lady experience, since she sized him and said they did fit him In which time the sales lady starts yelling @ him to put them on right now...she has been doing this for 30 years. and the owner's daughter did nothing about the girls big mouth, so I told the owners daughter how poor her customer service is and that she should not have allowed her to talk to me like that. Nevertheless, she still would not give me back my $$$ but I had to spend even more $$ to buy a better boot so that my son did not have to sit on a store credit for Christmas. and with the terrible selection ...of course.. they did not have any boots that were even comparable. But let me say at the bottom of their hand written receipt it states no cash refunds, but of course I have already paid and left the store..STORE POLICY!! I will not shop here and DO NOT recommend it to anyone! ...read more
By aprilmant at Citysearch September 15, 2011
Thet always had a great selection in the past. ...read more
Learning how to properly train your small dog is essential to teaching it obedience and appropriate behavior successfully. Although training dogs can be frustrating at first, it’s important to be patient and consistent. To help you reach your goals faster, you can use three common tr... ...read more
There are a number of government and private organizations that focus on the care of animals in pet stores. Just as people would treat human beings, animals in pet stores should be treated ethically and with care. Some pet stores can do this by maintaining a code of ethics on the treatment of the... ...read more
