By Kathleen Toner July 23, 2019
The service representative, Chris, kept saying he would contact me, but did not. I had to call repeatedly to get an update on my vehicle. Also, I was told the fix would take a day. 4 days later I picked up my car. Each time I called I felt like I was getting a made up excuse about why it wasn’t completed. I felt like my car was being held for ransom. I will not return. ...read more
By Jewell Lizzette Jackson June 25, 2019
The service I received was great! I have no complaints whatsoever. ...read more
By nellc January 11, 2018
I have been a customer at Dons Auto for 15-20 years. On Dec. 15, my car had a breakdown which required a multi-day, multi-thousand dollar repair. Don could not complete this huge repair before his shop closed for winter break between Christmas and New Years. I considered going to another shop, but a friend had agreed to loan me a car, so I Ieft my car at Dons while he was closed. I anticipated that it would be first-in-line for service when he opened on Jan. 2. Dons shop was swamped when he reopened on the 2nd and he chose to service other customers ahead of me. On Jan. 8 I had to return the loaned car and get a rental. I sent an email, Don replied and explained his policy: “In the time that removing, dismantling, assembling and reinstalling this engine requires, we could keep 15-20 other cars on the road.” I replied and literally begged Don to work on my car. Don defended his policy but agreed to start work on my car the next day. I should have left it at that, but in my reply I unfortunately used the words “Its not right” in reference to his prioritizing other customers ahead of me. Don wrote back that he was reassembling my car and I could pick it up to take it to another shop. I drove the 25 miles into town to speak to Don personally, so he could hear my voice when I said that I wasn't accusing him of being unethical. (Don is very ethical, but I believe he is wrong about the issue of prioritizing and that he has problems with communication.) I even apologized to Don, not because I thought I was wrong, but because I felt sorry for him seeing the state that he was in. He was locked in his own world and determined to show me that he would not deal with a customer who said that he did things that weren't right. On Jan. 10, after waiting since before Christmas for Don to work on my car, I had my car towed to another shop. Don did not charge me anything. ...read more
Active Motorwerks specializes in BMW, Maserati, Mini Cooper, Ferrari, Lamborghini, Mercedes-Benz, Porsche, Audi and Aston Martin. We understands how important your car is to you, and that is why we care for each customer's vehicles as if they were our own. During any new business relationship a level of trust must first be established, so to ensure your peace of mind, we offer a free vehicle inspection to all new customers. In addition, all our customers receive a one year warranty on parts and labor. This serves notice to you that we stand by our work and if something isn't right, we'll make it right! Our goal is simply: to continue to earn your business for many years to come. We offer dealership expertise and clean and comfortable accommodations without the dealership price. Today’s high-tech, European engine management systems require the modern-day auto technician to have a thorough working knowledge of their sophisticated components. Our factory-trained master technicians guarantee that only the highest-rated service will be performed on your vehicle at a cost-effective price. We repair and service all vehicles using parts that are equal to or exceed the standards of those parts originally used by the manufacturers. We pride ourselves on getting the services or repairs on your vehicle right the first time, all while offering you the personal touch of a locally owned business. Active Motorwerks is dedicated to keeping your vehicles functioning at their best. When you bring your car in, we’ll perform a thorough diagnostic and our professional staff will go over with you any issues your car may have and how we can resolve them. We can also suggest ways of preventing issues down the road. Although certainly not limited to the following, the most common general automotive services we perform are: air conditioning service and repair, heater service and repair, factory recommended annual services, engine performance diagnosis and repair, electrical diagnosis, computer diagnostics, control module programming, suspension and steering repair, used vehicle inspections, major repairs, brake system service and repair, clutches and transmission, oil change, timing belt, tune up, general maintenance, check engine light diagnostics, SRS malfunction diagnostics, ABS malfunction diagnostics, SBC malfunction diagnostics, ABC malfunction diagnostics, interior trim repair, paintless dent removal, wheel repair, including bent or scuffed wheels, radar system installations. Our dedication to the quality service you receive at Active Motorwerks is what sets us apart from the rest. We want to develop a personal relationship with each customer and help provide the maximum value of your motoring budget. Let Active Motorwerks be your “dealership” alternative for automotive service and repair needs. ...read more
By Active Motorwerks October 14, 2015
Do you need a new windshield? Or maybe you are looking for a place to get a chip repaired in a car window? Main Auto Glass can help! With a lifetime guarantee on labor and same-day service, why would you want to take your vehicle anywhere else?. If you need an expert team to do a repair or replacement on your windshield or other car glass, you are in the right place.At Main Auto Glass we have many years of experience and we offer a lifetime guarantee on labor. We have most windshields in stock and we will provide same-day service. Mobile service is a convenient option for busy people. Let us come to you and fix your windshield or other glass problem. Our friendly staff will bring everything needed to do the job on site, and we can handle all car makes and models. Our mobile services are a time-saver! What type of glass service do you need? If you have a question, let us know. At Main Auto Glass we pride ourselves on good communication and top-quality service. We do excellent work. Main Auto Glass can handle windshield replacement for most makes and models, and we have a huge inventory. This enables us to offer same-day service to our customers. We take pride in our work and in our affordable prices. At Main Auto Glass we do more than just replace windshields. Just about any repair work we do, we can do on the road with our mobile services. Let us come to you and get the work done while you do something else! Main Auto Glass offers mobile glass repair and replacement for your convenience. Simply pick up the phone and call and we'll send someone out to your home or office. We try to make everything as easy as possible for you. Mobile glass repair and replacement is ideal for the busy person who just doesn't have time to bring their vehicle in to our shop. You'll be pleased with the wonderful service you get from our mobile team. Each person we send out is fully trained and will be happy to answer any questions you have about the job. ...read more
By Main Auto Glass January 04, 2015
McSpadden's Tire and Automotive first opened up shop in 1999 and has since opened two additional locations, which provide services of an equal caliber. Since our business was established our staff has strived to create lasting relationships with our customers, to be an auto repair shop that they could always feel comfortable taking their vehicle to regardless of the situation. Now, with more than a decade in the business we believe that our business has been sustained by these values and we continue to provide the best customer service possible, to go above and beyond while performing work of a high standard. Some customers' favorite features of our business are listed below: Shuttle Rides (free of charge) Complimentary alignment checks Complimentary scans for codes Several different warrantees offered 0% financing offered Our technicians are confident they will be able to diagnose and fix issues within any of the various vehicle systems including cooling systems, lubrication, drive train, suspension, exhaust and more. We are an official vehicle inspection station and provide many other helpful services including oil changes and general maintenance. For more details about our business read our story and consider our master technicians next time you're in need of car repair services. ...read more
By Mcspadden's Tire & Automotive - congress May 30, 2014
Maintaining a healthy and functional automatic transmission is incredibly important to your car's overall health as well as your bank account's overall health. A faulty transmission can be one of the most expensive repairs for a car owner and learning how to do repairs yourself can be a well worthy in... ...read more
The transmission is the part of the car that allows the gears to change in order for the car to move faster. Without a functioning transmission, the car will not move. An automatic transmission switches gears by itself instead of requiring the driver to manually change them. The transmission can be re... ...read more
