By scadagin July 15, 2015
Sad to say had a terrible experience. Glad others had a good one that is one of the reasons I choose Harrell. Had shaking in car when over 45mph and shaking on braking they got car on Monday morning--they charged $89 to diagnose --no problem they told me needed new brakes and calipers on rear(new brakes put on one year ago but not caliper--ok $640 to fix approx. I was called to pick up car at end of day--they were closed car locked in lot drove car off lot and same problem--drove car back to Harrell and called the next day --now needed new front brakes and calipers and owner son Mike said there was a clicking in front driver axle and should be fixed--said he would give me a deal--approx. $450 more and took 3 more days without car-- finally car drove fine--went home approx. 400 miles to visit family--took car to dealer that changed brakes for partial refund--he said the brakes looked fine but new axle boot had a leak in it and grease was spitting out from axle. He said take back to Harrell and they will fix under warranty. Drove back to Erie and set up appointment. The called and said that they ordered wrong axle and it did not fit (order axle for AWD not front wheel drive) Said they would reorder part next day and finish. They called later the next day (Friday) and said car all set--Got car after closing and within 1 mile car would not drive--stuck in middle of busy intersection. Engine revved up but would not go. Got help to push off road--under car was puddle of transmission fluid--had car towed to different shop--on Monday called Harrell they said they would drive to new shop to see problem--mechanic at new shop said they didn't put axle in properly and that is why all the fluid drained out and would not go into gear. At that point Harrell could have done what was right and paid for repairs from new shop--they did call the new shop and told them not to work on it and that they would bring a part over for repair but never did. I called Harrell and they are always out to lunch. I'm sure they try to be a good repair place but bottom line is when they had an issue they didn't step up. I would have a very difficult time to recommend them for any repairs. ...read more
By staceyd January 23, 2015
Had Fair business dealings with the owner. Glad I purchased the car, have had the car for 3 month's so far so good. ...read more
By Anonymous August 30, 2014
Joe sold me a good car at a good price and went above and beyond helping me with things that occurred by NO FAULT OF HIS months after sale. he really goes out of his way to ensure customer happiness and is good at what he does. will buy from him again. ...read more
Maintaining a healthy and functional automatic transmission is incredibly important to your car's overall health as well as your bank account's overall health. A faulty transmission can be one of the most expensive repairs for a car owner and learning how to do repairs yourself can be a well worthy in... ...read more
The transmission is the part of the car that allows the gears to change in order for the car to move faster. Without a functioning transmission, the car will not move. An automatic transmission switches gears by itself instead of requiring the driver to manually change them. The transmission can be re... ...read more
