Top Car Accessories in Beaverton, OR
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Meineke Car Care Center
By CarolynSutton at Citysearch June 03, 2012
I bought one of the Customer Car Care Cards for a reasonable price, so I switched from having my oil changed at either Oil Can Henry's or Jiffy Lube to having it done at Meineke.\t\n\t\nI called and found out that they wouldn't book any appointments after 4pm. Since I work until 5pm and it is a drive from my workplace to Meineke, I had to schedule my oil change for a Saturday at noon. When I got there, a little before noon, I stood at the counter for probably 15 minutes before anyone came in to help me. There was no way to ring a bell to get attention or anything. One gentleman in front of me waited and finally left, unable to get anyone to help him.\t\n\t\nThe waiting room was outdated, crowded, and uncomfortable. The seats were old metal chairs crammed next to each other, and there were several other customers already in the room. The television was old, the area smelled, and the magazines were outdated. There was no way I was going to wait an hour in that room, so I left and walked around nearby.\t\n\t\nWhen I returned at 1pm, I was told that my vehicle wouldn't be ready for another hour. This was ridiculous, so I called someone to pick me up, and we left the area to go elsewhere (there is almost nothing in the nearby vicinity to entertain a person waiting for a lube job). It was 3pm before my vehicle was done.\t\n\t\nI returned to the site, found out that the only thing that had been done was the oil change, and even then they did not put in synthetic oil (they hadn't even asked what type of oil I wanted). I paid the $60 or so and went out to my vehicle, where my dad proceeded to look over the car to make sure it would still run. Fortunately, the car still ran, and nothing was missing.\t\n\t\nI have had my oil changed at both Oil Can Henry's and Jiffy Lube and neither one took more than a lunch break (1 hour) to complete. I didn't have to make an appointment on a Saturday to have it done, and both places look at more than just my oil (brake fluid, differentials, power steering, etc.). The service here was atrocious--I can't believe it took 15 minutes before someone came to check in at the front desk! I have no idea why a oil change took THREE HOURS to complete.\t\n\t\nEven though I still have the discount customer card, I will NOT be returning to Meineke. I have already flushed almost $120 down the drain with their slow work, and sloppy customer service; I am not going to put any more into them, and I recommend you avoid them as well unless they have greatly changed since I last visited them. ...read more
Canyon Road Auto Body
By minx89 at Citysearch April 26, 2012
Thanks so much for the excellent service! Dave was quickly able to do my estimate and schedule a time to get it fixed. Car looks great again with no problems! ...read more
Canyon Road Auto Body
By CariceC56 at Citysearch April 17, 2012
I would like to thank JJ and Liz for making a not so great experience, great! I will recommend Canyon Auto Body and will definitely go back if and when needed. Thank you, I appreciate everything you did for me. ...read more
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