By dmrickett May 16, 2012
I purchased a riding mower on a Sat. and was promised delivery the following Monday. Didn't happen. Called the store owner, Troy, and was basically told that was too bad and I could have it a week later. After seriously getting upset with him, he arranged to have it delivered the next day. Oh, it came the next day - but I had purchased a "new" mower. They sent a floor model that had been outside, covered it dirt complete with rusted blades. Needless to say, I sent it right back. Followed the truck to the store and demanded a full refund. Jack and Mason, the employees there, were very apologetic and wanted to know what could be done to resolve this matter. Troy was no where to be found.... I got my full refund and will not shop there again.The delivery guy was very nice and understanding as where the employees. Only problem was with the owner and his attitude. But they have lost a customer because customer service should be a major concern and it was not! ...read more
By Anonymous January 22, 2011
They do such a great job of accepting unusual items in outstanding condition. Every time I go in the store looks totally different. Love to stop in. Can"t wait to see their new store. ...read more
Please join us for Ladies Night June 20th from 5-8pm www.urbancottageconsigns.com Facebook/Urban Cottage Wooster Come visit us at 142 E. Liberty Wooster, OH 44691. 330.262.0603 ...read more
By The Urban Cottage January 22, 2011
Furniture shops specialize in selling furniture for the home. Most stores offer their clientele a wide selection of furniture styles to accommodate different tastes. Sales associates can help customers locate the perfect piece of furniture. If they are unable to do so in the store, they may be able to... ...read more
When a loved one dies and it is up to you to plan their funeral you have to consider everything they want. You have to decide what hymns they would want read, scriptures and who they would want to speak on their behalf. Planning a church funeral can be easy with the help of your minister or clergyman. ...read more