Top Telephone Specialists in Lima, OH 45806
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Alltel
By John williams November 06, 2010
Drove 130 miles round trip to exchange a phone. Mr Clean (the manager) refused to honor Alltels 20 day exchange policy because i didn't bring the box. As soon as i asked for an exchange he began saying no. Said since i hadn't bought it at his store he couldn't exchange it. I talked to Alltel customer service on the phone before i went to his store. They advised me to take it to the store for exchange rather than mail it back. I called Alltel when i got back home. My new phone will be arriving wednesday. They were very courteous and helpful. They also gave me a $20.00 credit for my wasted gas to Mr Cleans store. Do yourself a favor, deal with Alltel on line or by phone. This store sucks. ...read more
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