This is the update of the August 7 review osted by victim1. On August 19, the president of McCluskey Chevrolet has contacted me and has acknowledged my dissatisfaction with my experience. He has agreed to fairly compensate me. McCluskey Chevrolet has acted in good faith to satisfactorily resolve this situation and I no longer feel wronged. ...read more

Avoid McCluskey’s service department at all cost. McCluskey messed up my car’s electrical system, charged me $845.75 for unnecessary work which made the situation worse and failed to diagnose the real problem. Instead of getting service at McCluskey, my car was suffering abuse at the hands of unskilled, incompetent mechanics. When I went to McCluskey to complain about the quality of their work and failure to address safety issues, I was subjected to extreme verbal abuse by service manager, Gary Dozier, who said my car was “junk,” a “mechanic’s nightmare” and that I was “crazy” to drive it a long distance. He told me to leave and file a complaint with the BBB if I was unhappy. The cost has been substantial: in addition to the money wasted at McCluskey, I have now paid the other repair shops nearly $1500 to correct McCluskey’s mistakes and fix safety issues they did not detect, and have received an estimate of nearly $2000 additional for complete repairs. ...read more

Their sales person on Galbraith wanted wanted to give me $1,000 for my 2004 ford pick up truck, exchanged for a 1998 old vehicle with extremely high miles. They were treating me like I was a stupid blonde, who in fact has two degrees from college. I guess because I am a girl. Then I went to Kings Auto Mall, they had two sales representatives that wouldn't even phone me back, their upper management said someone would get right on it. Wrong, if you go there looking for a deal, then you are a blonde. Don't be stupid!!! Corporate needs to be notified how this dealership sucks. ...read more