Reviews for Italian Restaurants in Rochester, NY

Carpani's Italian Grill

1.0

By PattyBianchi

My boyfriend and I went to dinner on Friday, February 14. We got seated as soon as we walked in the door since we did have reservations at 7:00. Took a while for a waitress to come to our table and once one did, she apologized and said she took our table since she wasn’t sure who should have waited on us and she had time, so she would. OK. I ordered the Pork Braciole (very over cooked & tough, not what I remember as a child) and he ordered the special Shrimp Primavera. The minute the plate of shrimp primavera was set on the table, the odor was unreal. My boyfriend tasted the shrimp and new right away something was wrong. He cut me a piece to taste and the moment I put in my mouth, I spit the nasty shrimp out. It was definitely spoiled & rotten and should never, ever have been served. I can’t imagine from the cook on down to the server, no one could smell the rancid aroma. We called the waitress over to tell her the shrimp was spoiled only to be told she did not have her sense of smell, couldn’t smell a thing. Well, how convenient was that? My boyfriend ordered the prime rib instead. Not once did we get an apology from anyone at all in the restaurant. We were never offered any kind of discount at all or even the option to get the Prime Rib at the price we would have paid for the Shrimp Primavera. It was like the bad shrimp never came to our table. It is unacceptable how we were treated and someone should be held accountable for serving that nasty, spoiled shrimp to a paying customer. How no one ever smelled the foul odor of that shrimp before it hit our table is unbelievable to me and unacceptable. We got home that evening only to have my boyfriend deal with an upset stomach, along with vomiting throughout the entire night. We should have spoke up at the time, but we did not. After telling several people about the incident, they could not believe our meal was not paid for or no one ever came to the table and gave us an apology or offered to give my boyfriend a meal on the house for the inconvenience. We are in no hurry at all to Carpani's any time soon and I would hope after reading this, no one else will. I have e-mailed Carpani's only not to be acknowledged again. They have no idea at all what customer service is. ...read more

Carpani's Italian Grill

1.0

By PattyBianchi

My boyfriend and I went to dinner on Friday, February 14. We got seated as soon as we walked in the door since we did have reservations at 7:00. Took a while for a waitress to come to our table and once one did, she apologized and said she took our table since she wasn’t sure who should have waited on us and she had time, so she would. OK. I ordered the Pork Braciole (very over cooked & tough, not what I remember as a child) and he ordered the special Shrimp Primavera. The minute the plate of shrimp primavera was set on the table, the odor was unreal. My boyfriend tasted the shrimp and new right away something was wrong. He cut me a piece to taste and the moment I put in my mouth, I spit the nasty shrimp out. It was definitely spoiled & rotten and should never, ever have been served. I can’t imagine from the cook on down to the server, no one could smell the rancid aroma. We called the waitress over to tell her the shrimp was spoiled only to be told she did not have her sense of smell, couldn’t smell a thing. Well, how convenient was that? My boyfriend ordered the prime rib instead. Not once did we get an apology from anyone at all in the restaurant. We were never offered any kind of discount at all or even the option to get the Prime Rib at the price we would have paid for the Shrimp Primavera. It was like the bad shrimp never came to our table. It is unacceptable how we were treated and someone should be held accountable for serving that nasty, spoiled shrimp to a paying customer. How no one ever smelled the foul odor of that shrimp before it hit our table is unbelievable to me and unacceptable. We got home that evening only to have my boyfriend deal with an upset stomach, along with vomiting throughout the entire night. We should have spoke up at the time, but we did not. After telling several people about the incident, they could not believe our meal was not paid for or no one ever came to the table and gave us an apology or offered to give my boyfriend a meal on the house for the inconvenience. We are in no hurry at all to Carpani's any time soon and I would hope after reading this, no one else will. I have e-mailed Carpani's only not to be acknowledged again. They have no idea at all what customer service is. ...read more

Papa Joes Italian Eatery

5.0

By Anonymous

Papa Joe's is one of the best Restaurants in Rochester! Everything is amazing!! Paul Petrarca PRO-CONTROL Heating & Cooling ...read more

Papa Joes Italian Eatery

5.0

By Anonymous

Papa Joe's is one of the best Restaurants in Rochester! Everything is amazing!! Paul Petrarca PRO-CONTROL Heating & Cooling ...read more

Savastanos Bakery and Pizzeria

5.0

By Nino

Had a employee party, Savastano's catered it for us- everything was delicious! Will be booking soon for our christmas party-Thank you George and family and staff for a job well done! ...read more

Savastanos Bakery and Pizzeria

5.0

By MarieValerie

In my opinion, I have tried many. Savatanos Pizza is so good. You can taste the difference -we pick up all our baked goods and bread from here as well! I hate store bought bread, Italian bread is my favorite. There pizzas are always very good. whenever we are in town, this is one of my first stops! ...read more

Benuccis Contemporay Italian Cuisine

5.0

By Jolie A. at Judy's Book

I love this place! It's one of the best Italian restaurants I've ever been to. The prices are very reasonable, and you get a lot for what you pay for. The service has always been good. ...read more

Valicia's Ristorante

2.0

By maryanne10 at Menuism

good soup now extra sauce and mb just okay, and other dishes not good. there was also a cap from a lip balm... ...read more

Valicia's Ristorante

1.0

By mercede1 at Menuism

Do not have your party a Valicia's. There was suppose to be enough food for 60 people. 50 People show, and... ...read more

The Ravioli Shop

1.0

By synimatik at Citysearch

They refused to honor my groupon. They literally had a freezer completely full of raviolis yet told me they didn't have enough to fulfill the groupon. I drove 15 minutes there, struggled to find parking, all with two young toddlers in tow. Only to have the refuse service which is clearly stated in the groupon was valid. I had groupon refund my money and will never go back there. Customer service is a complete joke. ...read more

Domino's Pizza

1.0

By ANGELA

WE ORDERED WELL BEFORE CLOSE TIME... ONLINE STATES ORDERS PLACED BEFORE 1 AM WILL BE PROCESSED. WELL GUESS NOT! NATALIE AT THE MEIGS LOCATION CALLED ME AND TOLD ME THEY WERE CLOSED. LIES AND DECEITS. ...read more

Valicia's Ristorante

5.0

By boneill51 at Menuism

My husband had the lobster/shrimp fra diavolo special. (17.95) including fabulous homemade Italian wedding... ...read more

Ricci's Family Restaurant

5.0

By Anonymous

i had the lobster petrone and it was amazing. it is a spicy scampi sauce that was loaded with garlic and flavor. It is definitely one of my top choices in the area ...read more

Bacco's Ristorante

3.0

By review7 at Citysearch

I went to eat there and have to admit the food is excellent, but the experience not so much. After we finished eating there (agree to the other reviews the owner is there and drinks and uses profanities in front of guests, scowls at staff), we went across the street to the cafe, and after an hour we went back to the parking lot of the restaurant..just in time when it was closing and the owner I thought was going to yell at my friend and was very violent because he thought we parked in his parking lot and were across the street, at this moment one of the waitresses that waited on us intervened and told him we were just at the restaurant 1 hour ago, and then he went to apologize (he reeked of alcohol) and hugged my friend. The whole experience was unpleasant, but the staff is nice and food is great, you be the judge. ...read more

Pomodoro Grill & Wine Bar

5.0

By Green Irene/Project HOUSE

Pomodoro has been one of my favorite restaurants since it opened. Many tasty & healthy dishes from which to choose. I love their organic green salad especially. ...read more

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about Savastano's Bakery and Pizzeria

We have been located at 477 Spencerport Road since 1974.  Making all our own family recipes. See why Rochesterians have been in love with Savastano’s Bakery and Pizzeria for 40 years. We have been here for this long because we love what we do,and so do our customers. Dedication to excellence is what we work so hard for. Ourpizzaandsubmarinesandbaked goodsare the best of Rochester NY. Everything is fresh and prepared in house. Our recipes have been passed down from our family starting in Italy. We through the years have made new additions as well. Always going back to the old school tradition of making the bread and pizza dough and sauces. We take pride in our name and the product we prepare. After all our name is our trademark. People from all over know that if you order from Savastano’s, its going to be Delicious! I started at Gruttadauria’s Bakery in 1964, then in 1974 moved to our location on Spenceport Road to open a family operated business of my own. We make everything by hand on the premises. Savastano’s is the home of the original mini pizza and stuffed bread ...read more

By Savastanos Bakery and Pizzeria October 23, 2013

Whats Your Favorite Pizza

The Georgio pizza, a white pizza with mozzarella spinach and ricotta cheese ...read more

By Savastanos Bakery and Pizzeria October 23, 2013

Home of the original mini pizza

Mini Pizzas Just Out Of Oven Home of the Mini Pizza,Delicious.Italian Pizzas The Way You Remember ...read more

By Savastanos Bakery and Pizzeria October 23, 2013

Where do you need Italian Restaurants ?