By TomYoung December 03, 2014
I was shocked at how I got gouged at Keystone. I was charged $112.23 x 8 = $897.84 for ignition coils (just for the parts not including labor). I asked increduously how they could be so much. Kevin's response was, "we use quality parts". I pulled out computer printouts of what the coils are going for retail, in many instances 1/4 of that price ... and his coy response was "I've been down this road before .." (I'll bet he has) "Prices are all over the place ... we use quality parts". The highest price anywhere that I was able to find was for Motorcraft (Original Equipment for my car) at Advance Auto for $69.99 which would have been $560 for all eight ... and I found many lower prices. I understand repair places mark up parts ... fine. But this kind of gouging is unethical and unconcionable. When I called Kevin in the morning, and he told me what the bill was likely to be, $1400 + tax, his voice trailed off and he hestitatied. Whatever. The total bill was $1519 to replace coils and plugs and a couple filters. UNBELIEVABLE. Keystones motto is "Down the Road from Higher Prices". Unless you're a gouge victim, I guess. STAY AWAY. I work hard for my money, and to get burned this bad really hurts. STAY AWAY. A copy of my bill and a printout of the highest prices for MOTORCRAFT coils I could find is here ... drive.google.com/file/d/… I'm not even sure he used Motorcraft ... I'm not sure what he put in there, it could have been one of the cheaper brands that you can get for no more than $250/for the whole set. The overall experience of asking basic questions of this man has been very bad. He acted like he was doing me a favor to tell me anything, and just flippantly danced around how he charged my double of the highest price I could find for OEM equipment. Shameless. ...read more
By evox10 December 30, 2013
I had some work done to my 2011 evo 10 and the shop did a horrible job going to report them to the bbb ...read more
By myway June 28, 2013
one of the worst experiences with a mechanic. cost way more than originally quoted, took much longer and the car was not fixed. ...read more
By Keystone Tire & Auto Repair October 14, 2009
Maintaining a healthy and functional automatic transmission is incredibly important to your car's overall health as well as your bank account's overall health. A faulty transmission can be one of the most expensive repairs for a car owner and learning how to do repairs yourself can be a well worthy in... ...read more
The transmission is the part of the car that allows the gears to change in order for the car to move faster. Without a functioning transmission, the car will not move. An automatic transmission switches gears by itself instead of requiring the driver to manually change them. The transmission can be re... ...read more
