By Aggs July 13, 2012
We used Star Limo for our wedding transportation and the driver was on time and professional. When we stopped for photos, he accidently hit our photographers car and took time out of our block to deal with insurance info. This was not a big deal but then he took us back to the reception about 45 minutes early, we let him know so he drove around the area a little more. The real problem happened a week later when I got a charge for 107.00. I called and spoke with christian who provided the WORST customer service experience I have encountered. They said someone vomitted on the bus, this was NOT the case. I was the last one off, in my wedding dress, I would have noticed. Since we had read the reviews of them doing this kind of thine, my husband had the driver check the bus before we parted to ensure that it was clean to their standards so we would NOT get charged. He said people leave it way worse and that was the end of it. When i asked for some kind of proof, they laughed and said we were lucky we werent charged more since the contract states I can be charged up to 250.00. They were so unprofessional, I am disgusted at their behavior and reaction to my concerns as a business. I am shocked they are still in business. This was nothing but a blame game and they were unwilling to assist in anyway, this company has not understanding of the concept with the putting their customer first. ...read more
By Ron C at Customer Lob June 18, 2012
I started working for Star Limo about 4 years ago after 3 years in competing companies. I started as a chauffeur and wound up as a chauffeur, coach operator, fleet operator, and in fleet maintenance. The only reason I left had nothing to do with the company, and I would go back in a minute if I was not thoroughly retired.\t\n\t\nI have used them as a customer since I retired. I have repeatedly recommended them and continue to do so. Aside from being a good guy to work with, Rush is also a good friend with a good outfit. I believe he started 8 years ago with one used Lincoln, and when I left in September, he had a 24 vehicle fleet. ...read more
By Mark A. Sanchez April 29, 2012
After I got the report from my daughter and her friend of their prom experience I called the company and spoke to the manager. The manager basically called my daughter a liar and complained that the kids didn't have enough to pay for the service, which isn't true because the service was carried out. She said that the driver couldn't bring them back for pctures because that is an extra charge. A charge that I would have gladly paid if only given the chance, come on this was a milestone. When I told her about the tip issue her response was in defense for the driver and was told that she didn't believe it because 1. "they didn't have the money for the limo in the first place and 2. "they are a bunch of high school kids". They are still paying customers and there are entities that protect us from gratuaity issues like this one, especially when the graduity is included in the reservation price that they paid. I do see the NM Public Regulation Commission in 505 Star Limo's future. To be cont ...read more
Finding no frills and low cost airlines can save you a lot of money if you are looking for budget flights. Some airlines specialize in short flights that are straight through and offer cheap flights. You won't find some of the luxuries as you would on other airlines, but if saving money is your bigges... ...read more
Working for an airline can be a very rewarding career with many perks that include free travel to almost anywhere in the world to great benefit and retirement packages. There are a variety of jobs that are available working for airlines you just need to know the right places to look. ...read more