By krys2323 October 17, 2013
Well they had come to clean my apt once after speaking to Colleen & told her the horrors of my last cleaning service & she said I would be SO HAPPY with thier service & that there was no need to go anywhere else or worry anymore. After the first time they came it was like they never even came so the owner Colleen gave me 2 free cleanings since she guarentees her work. They came 2 weeks later & it took rescheduling TWICE for them to come AND I left them a tip. Then when it came time for my 2nd cleaning it was scheduled for a Tues, they never came. Then Wed & Thurs never came. Then Fri came & she was supposed to come by 2, never showed up. I called & spoke to Colleen & explained to her I was having a party at my apt & needed it to be cleaned so she promised she would come by 6-NEVER SHOWED. NEVER CALLED. I left several messages & she never returned any of my calls. COMPLETELY unprofessional. The WORST customer service. ...read more
By krys2323 October 17, 2013
Well they had come to clean my apt once after speaking to Colleen & told her the horrors of my last cleaning service & she said I would be SO HAPPY with thier service & that there was no need to go anywhere else or worry anymore. After the first time they came it was like they never even came so the owner Colleen gave me 2 free cleanings since she guarentees her work. They came 2 weeks later & it took rescheduling TWICE for them to come AND I left them a tip. Then when it came time for my 2nd cleaning it was scheduled for a Tues, they never came. Then Wed & Thurs never came. Then Fri came & she was supposed to come by 2, never showed up. I called & spoke to Colleen & explained to her I was having a party at my apt & needed it to be cleaned so she promised she would come by 6-NEVER SHOWED. NEVER CALLED. I left several messages & she never returned any of my calls. COMPLETELY unprofessional. The WORST customer service. ...read more
By krys2323 October 17, 2013
Well they had come to clean my apt once after speaking to Colleen & told her the horrors of my last cleaning service & she said I would be SO HAPPY with thier service & that there was no need to go anywhere else or worry anymore. After the first time they came it was like they never even came so the owner Colleen gave me 2 free cleanings since she guarentees her work. They came 2 weeks later & it took rescheduling TWICE for them to come AND I left them a tip. Then when it came time for my 2nd cleaning it was scheduled for a Tues, they never came. Then Wed & Thurs never came. Then Fri came & she was supposed to come by 2, never showed up. I called & spoke to Colleen & explained to her I was having a party at my apt & needed it to be cleaned so she promised she would come by 6-NEVER SHOWED. NEVER CALLED. I left several messages & she never returned any of my calls. COMPLETELY unprofessional. The WORST customer service. ...read more
If you are planning on starting a residential cleaning business, you will need to know how to set your rates in order for your business to be profitable. There are many different things that need to be factored in to determine the rates for each house that you are estimating. ...read more
Owning a business requires that you have a steady supply of loyal dependable customers. A cleaning business is no different you want to have a vast pool of customer, and what better customer to have than a government contract. However, getting a government contract is not an easy undertaking, but you ... ...read more