Model, year, trim, color, everything -- I knew exactly what Honda I wanted and I didn't want to waste my time or anyone else's time. But, after visiting a number of Honda dealerships and feeling strung along, I was ready to move on and decide on something else. Luckily, after being frustrated by those other dealerships, I decided to try Metro Honda.
I walked into Metro at about 6:30 pm after work one night and met sales consultant Mike Booker. Since I had already test driven the car, I told Mike exactly what I wanted, where I was looking to be payment wise, and we went straight to his desk. Mike took down some notes, went to his manager, and came back to me with a reasonable counter offer. I made another offer. Mike went back to his manager again and when he came back we had a deal. The entire process took about 30-45 minutes. No games. No BS. Mike took down all of the information, helped fill out all the paperwork, and moved the entire process along very smoothly. Most importantly, Mike was so pleasant. Mike is personable, respectful, and does his job very well without coming across the least bit pushy.
After Mike and I got through all the paperwork, I met with finance manager Daniel Solares to finish up the deal. Simply put, Daniel was just a super great guy to do business with. Daniel worked hard to make the last portion of the process painless and quick but it was very clear that he does not sacrifice the quality of his work just to get one customer out the door and begin with the next. Daniel double checked everything he did and explained everything, line by line, clearly and with a wonderful disposition.
I don't like the process of car hunting. In fact, I hate it. Thankfully, I stumbled into Metro Honda and met Mike Booker and Daniel Solares, it was them that left me very satisfied with my experience. Although they (Mike and Daniel) set the bar high, if my experiences with Metro's service department are on par with the quality service and attention I received from Mike and Daniel, I envision being loyal to Metro. I'll report back after my first few interactions with the service team!
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