By Julhub at Citysearch April 05, 2012
My husband and I love the food at China Palace, we eat in and out and I have placed large orders for my company. The home delivery is fast and courteous. Unfortunately the service (except for the delivery) is terrible. We very rarely receive what we order and we have to argue with the server to get it fixed. They often blame us for saying it incorrectly. We stopped ordering over the phone for ourselves and for our company when Mike began taking the phone orders. He has hung up on me several times when I call to correct an order or to dispute charges. In addition, he does not know the menu and will create dishes with substitutions which result in us being grossly over changed. \t\n\t\nUnfortunately I have become so frustrated with the poor service, I will not be returning to China Palace until they train their staff appropriately. ...read more
By Chris Albert December 24, 2010
We went in today, and ordered 3 slices of cheese, small white pizza and some chicken wings. This was around 11:40 @ 12:18 ( as we have only an hour lunch ) I check on the slices and white pizza , we had gotten the wings ( only a 30 min wait for those ) and was told " he forgot to make your pizza, do you want a sub or slice of cheese? I responded no, I wanted my pizza just cancel my order, and while were talking about slices of cheese do you have those yet. She finally brings those over and then tells. " Ya nothing I can do it about it," No I am really sorry, let us make this up to you.. nothing as rude as rude can be. Then to add insult she gives me a 25% off my next order coupon, like I would EVER go back there again.. I hope they realize that there Horrible service has resulted in a ban from anybody here at work going back there and I will already recommend everywhere to steer clear. Bottom Line RUDE SERVICE, and Incompetent staff.. ...read more
By superpop at Citysearch November 09, 2010
Love this place. Great food and service. We've been coming for years and always have had great experiences. Portions are just right and come wiht soup or salad and good bread and dipping oils. We be back. ...read more
If you own or work at a fancy restaurant, you may serve wine to your guests. Although the act of serving wine may seem fairly simple, they are certain rules of etiquette that apply and should be followed. Serving wine the proper way will impress you customers. ...read more
Many people think that an enchilada in a restaurant is much better than anything they can ever find at home, unless they know a lot of Hispanic people. This is because a restaurant has a special way of making enchiladas that is not only delicious, but doesn't fall apart like some people find when they... ...read more
