By Lori VerniFogarsi December 23, 2015
I used Hester's for a new roof on my home. At the time he did the estimate, we asked whether or not we needed to replace the skylights. We were told they were fine, and we went ahead with his recommendation of having just the roof replaced. The nightmare with this company just goes on and on: First, they took off our gutters and never put them back on after the job. (Minor.) Within days, water was POURING into our kitchen from one of the skylights, damaging the ceiling, ruining a kitchen window, and ruining the brand new kitchen back splash. He did come back twice to attempt to repair it, but indicated that it was "our" fault for not replacing the skylights. When I explained that he was the expert who said they were fine, his excuse was "I thought you were on a budget." (Yes, we are on a budget...Isn't everyone? But we never would have spent thousands on a roof without doing it right!...We would have either come up with more money, saved longer, or whatever.) Moving on...he did eventually replace the skylight in the kitchen (we paid for the skylight but he did the labor for free), and it has not leaked again. We asked at that time whether we should just go ahead and do the bathroom skylight too, and we were told, "No, that one is fine." He's sure of it. Well, needless to say, the bathroom skylight has since leaked, resulting in the ceiling being damaged and the bathroom floor being ruined. We have to replace the sub floor and everything! Again, he did come back, and this time offered to replace it for free, including the cost of the skylight. He did offer to fix the bathroom floor but honestly, I don't want to get any further involved with this company, so I declined. He replaced the skylight and so far (it's only been a week) it's not leaking, BUT, the one he installed is the wrong size (!!!), so now we have to take down the entire bathroom ceiling and rebuild a casing that's the correct size for the skylight. An additional month later, it is leaking from around the exhaust vents too, resulting in even more damage. The entire thing has been a nightmare, and while Mr. Hester has been polite and responsive about coming back, that doesn't change the fact that his errors have caused far more damage to our home which will cost us thousands to fix. If you decide to go ahead with this contractor, don't say I didn't warn you! Not recommended! ...read more
By Anonymous November 02, 2009
THIS COMPANY IS A TRADE MARK INFRINGMENT COMPANY WANTS TO BE LIKE THE REAL ROOFS R US OWNER LEE HORTON HE COME TO THIS TOWN PUT A LOCAL NUMBER AND ADVERTISES AS HE LIVES IN HALIFAX WHERE MR HORTON IS FROM, I DONT SEE WHERE HE COMES FROM IF HE WAS ANY GOOD MR. HORTON WOULD PROBLY GIVE HIM A JOB ...read more
Homeowners today have the option of choosing from a wide variety of exterior sidings for their abodes. From ancient stucco to modern wood composites, sidings exist to fit the style preferences and budget constraints of nearly everyone. Each type of siding has certain benefits and shortcomings to consi... ...read more
One of the very best roofing materials known to man is concrete tile roofing, yet many people have never even heard of it. They resist virtually everything that can be thrown at them. They also have the advantage of being easy to repair or replace if needed. So how hard is it to install? ...read more
