Top Telephone Specialists in Raleigh, NC 27612

Since 1993, Raleigh, North Carolina-based Alternate Access has designed and delivered phone systems and related communications solutions to help small to medium-sized companies deliver superior ser...Read Moreā€¦

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US Lec of North Carolina Inc

4.0

By FranBerube

Phone number 919-375-1252--land line--Zebulon, NC. Who ever it is with this number are making calls, leaving no messages, and not responding when phone is answered. Otherwise thought of as "spamming". One complaint said it was a political survey company . Even then, would not have anything to do with my area. With two calls a day, these people have to be stopped some how, somewhere. I live no where in the vicinity of NC. ...read more

Verizon Authorized Retailer - Victra - Closed

1.0

By peteryun

Be ware of their dishonesty. 1. Took the wife's iphone4 due to it's known home key sticking issue. 2. A lady their looked at it for few mins and acknowledged the problem and offered warranty replacement under our extended warranty. (AT this time, nobody said or aware of charge port having some rust OR did the phone have problems charging) 3. We get the replacement phone and returned the original phone back. 4. Later gets email saying phone has water damage on the charge port and we will be charged $299! 5. Called 800 customer service to complain about the incident. What's really upsetting is that now the store manager has changed the story and indicated to 800 customer service that they have advised of the charging port and we may get damaged fee charge. THIS IS TOTALLY FAULTY. Both of us were present when we dropped of the phone and nobody made such statements. Really, really upsetting this store is coming out this way rather then being honest about what happened!!! ...read more

Best Buy

1.0

By LilSkittle at Citysearch

Seriously... I never imagined that it was possible to have such a horrible experience wrapped up in one store. It is virtually impossible to get anyone to answer the phone, when you do they are totally unapologetic and completely incapable of providing a solution, and then they send you on the all too familiar 'solution scavenger hunt' where they weigh you down with a million different phone numbers to call in order to seek out a solution, and ultimately when you get to the 'finish' line you discover that everyone was simply deferring responsibility (being lazy) until the one remaining, poor lost soul is left apologizing as he/she has to explain that all along nothing could have been done other than returning their poor quality item that never worked from the second you brought it home, and MAYBE if the forces of nature are in sync with your own that day you won't have to pay a restocking fee. Oh ... what a 'possible' relief after wasting hours on end on the phone and internet. I want a job with Best Buy. You get paid to lie to your customers, then berate them and treat them without an ounce of respect, also if you want to throw in a little annoyance over the fact that they are impeding on your time (which you could be better spending outright lying and berating customers) then a lack of solution with a touch of 'oh well'! I must just be jaded working in an industry where we treat our clients with utmost respect and diligence in resolving their concerns. ...read more

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