Top City Hall in Saint Louis, MO 63117
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Commerce Bank
By ptcg at Citysearch February 14, 2012
If I could leave 0 stars I would. For several months in a row stealth fees have been showing up on my account. $1 here, $2 there... apparently this bank thinks that if they assess their customers small amounts at a time noone will take the time to stop it... and that's the real problem, the time it takes to find out what the stealth fee is for and then the time it takes to get past the indifference and obstructionist policies that customer disservice operates by. There was a time when I could and did recommend this bank to friends and family, no longer, The lack of transparency. the indifference and obstructive practices of the customer disservice representatives, and the apparent adherence to policies that put the self interest of the bank before the interest of their customers make this a bank I have to recommend people stay away from. ...read more
Enterprise Bank & Trust
By smr10 at Citysearch November 17, 2009
We switched to the bank because of their high-interest checking. When we went to get a mortgage through them, the mortgage lender got upset with us for taking over two months to buy a house. When we met with him, he wouldn't look me in the eye and kept addressing questions to my fiance, even though I manage our finances. He tried to sell us a junk home equity loan to supplement our mortgage (BAD IDEA), and then iced the cake with a rude email on how we were disrespectful of his time. We plan to remove all of our assets from their bank. ...read more
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