love this place they always get me what I need. ...read more

I have been getting applicances from Tyler for almost 20 yrs.Never had a major problem until now.My husband and I bought a refrigerator a little over 3 months ago.After the first week of getting it, the temperture went out.We called and had to wait another week for someone come out to fix it.The lady that works on it was VERY rude.It worked until this weekend.Called them again and got her on the phone.I explained the situation and she told me that I need to wait 30 mintues to talk to Tyler about it.I proceeded to explain that we lost all of our food again and can't wait until week for them to come out again.She again told me to wait 30 minutes and again being rude.I never raised my voice at her but wanted them to know how frustrating it is.She was very mean when we bought the refrigerator, when she came out to fix it, and again on the phone.She hung up on me.Several people have told me that they stopped going there because they don't care like they used to.I have to agree. What a shame ...read more