Top Telephone Specialists in Saint Paul, MN 55130
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Best Buy
By NikasA38 at Citysearch May 29, 2012
Horrible customer service. Sales people started constantly harassing me from the moment I arrived at the store. Its very awkward to look at products when all these sales people eye like I am going to snitch something in my pocket. I took a set of earphones and said Hi! the guy replied ""wussup?"" in an unwelcome tone of voice, later throwing the product at me during checkout. I would take my business to amazon if they don't like me. unprofessional and rude(experience in wed may 30th 2012 @ 8.15 PM) ...read more
Best Buy
By screwedbestbuy at Citysearch April 15, 2007
This store sold me an empty box and refused to give me a new one when I brought it back they accused me of attempting to defraud the store. \t\n\t\n\t\nI purchased headphones the day before Easter. After opening the box on Easter morning, I found it empty. I called the store and it was closed as was customer serve at 1-888-bestbuy.\t\nI returned to bestbuy the next weekend and told them what happened. The first thing the employee says is "you waited a week?, if it was me I would be calling everyday". I was offended by what she was insinuating. She then told me to go find a another box of the headphones in the store, I then had to search the store for the product. After returning to the desk, she told me that they couldn't exchange the empty box for the new one. I couldn't return it period. I talked to the manager and she also insinuated that I was trying to defraud the store. I have never been more insulted in my entire life. I got mad and I admit I did use a little profanity (this is ******* ridiculous), but I've never been accused of stealing or fraud before. \t\nI called the store back to complain about what had happened but I got the same people I dealt with earlier. They were rude and treated me like a criminal. They were the ones who screwed me over! I don?t even care about the stupid headphones, I?m just mad at how they treated me. \t\n\t\nI called the customer service line and they were very helpful and told me the store had no right to treat me like that and it should have been a simple return. Most people who try to scam bestbuy don?t try to do it with cheap headphones. \t\n\t\nWorst Customer Service experience of my life. They messed up and make me feel like criminal on top of it. \t\n\t\n ...read more
Best Buy
By sarah1080 at Citysearch February 22, 2007
Rude customer service. Never go back. Some of workers were playing games and never payed attetion for customers. ...read more