Top Professional Services in Burnsville, MN 55337
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Emergent Networks
By Accounting for Profits November 28, 2011
Thanks for the connection on Merchant Circle. Here's wishing Emergent Networks continued success in your business venture. Giving 5 stars and other "compliments" to your great MC site for your kindness. If you should need an accountant, part time CFO, part time controller, or just have accounting and bookkeeping questions, please give us a call. Thanks, Jesse www.AccountingForProfits.Net ...read more
Emergent Networks
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Emergent Networks
By EcoSmartProducts.net March 31, 2011
Thanks for connection with EcoSmartProducts. We offer a full line of biodegradable tableware cutlery, and trash bags. ...read more
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Is Unified Communications a Wise Investment in a Tough Economy?
IT budgets are getting stretched thinner as the economy continues to struggle and unemployment remains high. With IT resources constrained, is unified communications a wise investment? The signs, from rising IP PBX sales to total cost of ownership, point decisively to “yes.” The ability to collaborate is more important than ever. Companies need to hone customer service as they face increased competition for fewer customers. And they need their employees to be able to do even more with less. The twin objectives of driving customer service and productivity have propelled sales of IP PBXs to a bright spot in IT spending. In fact,PBX sales were up 16 percent in 2010,according to Eastern Management Group, a market research firm. Much of the growth came from customers that replaced aging PBXs as a way to improve employee productivity and reduce business operating expenses, rather than from companies that were relocating or opening offices, according to the research firm. Investing to Maximize Business Value There are several Unified Communications (UC) software and turn-key solutions now on the market that deliver measurable savings and drive business value by allowing groups of people to produce new ideas or products faster than ever before. Workers can avoid wasting time on phone calls or landing in voicemail. They can use the presence status to see which coworkers are logged into the network and if they’re available for questions, assignments or collaboration. Instant messaging, too, allows people to communicate quickly—and multitask. In fact, manyEmergent Networkscustomers have been able to eliminate a third of internal calls with IM conversations. Virtual meetings are another source of productivity and investment payback, as companies can eliminate the high costs and wasted time associated with business travel. Virtual meetings can boost efficiency, whether the meeting is one-on-one or a virtual room full of people following a presentation or hashing out the details of an innovative new product. Integrated communications delivers bottom-line savings, according to industry analytics. Research from UniComm Consulting shows that UC can deliver annual travel savings of over $4,000 for traveling team members, annual facilities savings averaging $2,500 per office employee, overtime reductions of $1,500 per non‐exempt position, and major savings in project time and expenses. Customers can count up the savings by eliminating the use of outside audio and Web conferencing services. Typical audio conferencing services can cost $10 per user per month. Typical Web conferencing and document sharing services can cost from $5 to $20 per user per month. Conducting these meetings on an in‐house system could save as much as $20,000 per year for a company with 100 active audio conferencing and 50 active Web conferencing users. Bring Your Own Mobile Device Many employees want to bring their own mobile devices, like Apple iPads, Android, and iPhones to work. They like the convenience, and companies can gain significant cost efficiencies because they don’t need to buy their workers mobile devices. With new mobility software and platforms, workers gain the full power of UC and a desk phone from their mobile device, so they can work effectively from the office, at home, or Wi-Fi hotspots. In addition mobility can help organizations get control over soaring international roaming costs and poor in-building cellular coverage. Improve Customer Service Customers expect higher levels of service than ever, especially as more of your competitors are vying for their business. Software solutions such as the Customer Interaction Center (CIC) from Interactive Intelligence make it easy to simplify your customer communications while taking advantage of the efficiencies of multisite contact centers. With CIC, it’s easy to connect the right customer to the right agent at the right time, which results in lowered costs and an improved customer experience.Emergent Networksoffers flexible solutions for businesses of all sizes, from smaller, less formal environments to large organizations that require call centers and sophisticated call routing and reporting, multimedia, self-service and outbound campaign capabilities. ...read more
By Emergent Networks August 19, 2011
Preparing to keep your head in the Cloud
Thecloud. A buzz word or term that has no specific definition, but even with its many descriptions thecloudisabsolutely here. Many of you already are in thecloudif you useFacebook,LinkedInor maybe products likeGoogle docsandOffice 365. Some of you are even moving your entire office to thecloudwith a complete hosted solution such as aVirtual Officeproduct. For most organizations the progression to thecloudisgoing to be facilitated by trusted advisor and providers that essentially provide you and your organization Information Technology as a Service. Consider acloudprovider like a utility. You turn on the light switch and you expect the lights to come on, same with a virtual office solution. But how do you decide if you’re ready for thecloudfrom an organizational standpoint? Here are a few helpful tips: ·If you have a lot of remote offices or multiple users then thecloudmakes a lot of sense. ·If you are about to spend capital $$ on hardware and standard office software then you should consider thecloudas an option. ·If you want to save time and money on supporting and running the back-end of your computing environment then you’re a good candidate for thecloud. What it really comes down to…thecloudis here and it’s only going to get bigger and be adopted more widely. My advice is to learn more about it now and be prepared to embrace it. That being said, there are of course some cautionary steps to be taken: ·Be careful of whom you partner with, make sure they are an established company that will be around for years to come. ·Make sure your data is not tangled with any other company’s data in thecloud. ·Be sure you have the provider test your environment in thecloudand prove functionality before taking the plunge. ·Be sure that the data is always encrypted and secured over multiple data centers orclouds. These suggestions will help you in your quest to find the right solution but I cannot stress to you enough that you should consult with aknowledgeable partywhich has your best interests in mind. ...read more
By Emergent Networks April 24, 2011
Disaster Recovery Put In A Nutshell
The word "technology" has many different meanings to people. To a SMB owner it can sometimes cause a headache or physical cringe. I'll be the first to admit that technology service providers have a habit of overcomplicating things. We'll talk about technology facets such as cloud computing, virtualization and optimization all while our listener gets that blank look on their face.A particularly daunting area to business owners and managers is Disaster Recovery. Most of the companies that we meet with have some form of data backup in, yet in a recent study, there is an indication that themajority of small and medium-sized businesses haveno disaster recovery plan. In the interest of keeping things easy, and perhaps starting the conversation of disaster recovery planning in your organization, here is a simple 2 question quiz. Keep reading, even if you're not able to answer:Question #1If your network and computers that is used to operate your business became unavailable due to a serious server failure, it would take ______ hours to restore your systems to fully operational status.Question #2If your organization was to suffer a complete site loss (natural disaster/fire/flood) which destroyed your servers, it would take _____ days to have your critical business network back in operation. So, how did you do? Were you able to answer both questions, or is there some uncertainty around your company's disaster recovery plan? If you were able to answer one or both questions, are you satisfied with your answers?Now, if youcouldn'tcomfortably answer these questions, that's ok. You now have a starting point for looking at disaster recovery planning. Until you know what the impact of a server failure or site loss will be on your business (both financially and in down-time), you can't truly assess whether your risk level is acceptable. Start by asking your technology support company to discuss these 2 questions with you. From there, you can begin to discuss what plan of action could be taken to reduce the business impact of a disaster scenario, and the relating costs of their recommendations.If youwereable to answer these questions, but feel that your risk is still too high, a similar approach is recommended. What timeframes WOULD be acceptable? What savings (in revenue and productivity) would this reduction represent for you? What are the corresponding costs to do so?Disaster readiness, as it pertains to business technology, is all about balancing acceptable risk levels with the costs of protective measures. Knowing what your current risk level is, and whether it's acceptable to you is the first step and this little 2 question quiz has you started on your way!If you would like more information on how your company can develop a disaster recovery plan, or other solutions available to small and medium-sized business,give us a call, ore-mail. ...read more
By Emergent Networks March 28, 2011