By Shell1977 at Citysearch February 16, 2012
Please learn about coding rules and documentation. I was billed inappropriately and your staff is incompetent to fix the problem.\t\n\t\nI am available for hire as a coding consultant... ...read more
By Shell1977 at Citysearch February 16, 2012
As a certified medical coder, I know what should and should not be billed for different services. I was scheduled for a minor office procedure for which I was charged a co-pay. Co-pays are for office visits not procedures. I did question the front staff but 'it is the way they do it.' Once I saw the EOB, I saw that they billed my insurance for an office visit on top of the procedure. To everyone out there: the provider MUST do something above and beyond the procedure in order to bill both services. When I called to talk to a biller, Sue, today, she said that the doctor told me about the procedure and that is the office visit...um, NO! Aren't doctors supposed to tell their patients about what they are going to do and what the patient might feel or experience? These types of discussions are included in the procedure. I requested to have my documentation reviewed by a coder and Sue said that the doctor is on vacation for 2 weeks, so they won't get back to me until she gets back and looks at the documentation, since the DOCTOR picked the codes. I'm a coder and I don't practice medicine. I am more than willing to consult this practice on proper coding. I'm pretty sure they don't look good in stripes or orange jumpsuits! Sorry, MI OBGYN, you have lost a patient...also they billed the wrong insurance for the lab fees, so I'm also dealing with that issue! ...read more
By Peanutoils at Citysearch June 07, 2010
Metro health is no doubt a beautiful institution with amazing up to date technology however, their OBGYN center has really disappointed me. They dont call and remind you of appointments like most doctor offices, they said their office doesn't do that, on two occasions the receptionist staff mixed up my appointments and i came in on the wrong days. The staff strikes me as if they dont know how to use their computers, i think they are trying to get use to a new system because they look confused. The doctors are very nice and respectful but i thought it was bizarre that my Doc had to ask me how many months i was after i had been there for over 6 months(does she not do her research before she comes in the room?) I am strongly debating to leave this center. Besides the facility and technology that keeps me in awe, i just wouldn't recommend this place to anyone. They really need to get their staff in order and organized for that matter. ...read more
Growing interest in natural health, holistic health or alternative medicine, has resulted in healthcare education expanding to include training in natural health and nutrition. There are hundreds of accredited natural healing programs offered by colleges and universities around the world. Although pro... ...read more
Holistic health practitioners take a different approach to healing the body and mind than traditional western medical professionals do. In many cases you can benefit from seeing a holistic practitioner in addition to your regular doctor. Finding alternative therapists and practitioners isn't difficult. ...read more