By cardude May 05, 2014
I usually order my factory repair manuals from Helms, since they are the authorized publisher for most all makes. This time I decided to try shopping around on the net, and came across these folks on the website "autorepairmanuals.biz". They advertised the 3-volume factory repair manual for my 2002 Camaro Z28 for $200, compared to $275 from Helms. After confirming on the phone that this was indeed the same manual, I placed my order and was told I would get it in about 2 weeks. When I called 2 weeks later to get a status (since I hadn't received the item yet), I was told that the item still hadn't come in, and it should come in "any day now". I was a little disappointed, but I figured things like this happen, so I'll wait. In the meantime I decided to do a search for complaints against this business (I know, I should have done that first). I could only find one on Webutations that talked about ordering a manual, then being told they couldn't sell it "at that price" anymore and wanting to charge double the original price. The post also added that they refunded him promptly after he told them he didn't want to pay that price. At this point I was a little concerned, so I checked my credit card charges and found that I was charged for this item when I placed the order (rather than being charged when the item ships). I then looked up the manual on their website again and found they now listed it at $270! I called to check the status at week 3 and was told by the same woman I spoke to the week before that the item still hadn't come in, and it should come in "any day now". Additionally, I noted that whenever I spoke to this woman there was never any noise in the background (as if she were in an office with other staff). I put this together with the experience the other reviewer left and started to suspect that this is a small operation which doesn't update it's pricing until someone orders an item and then they either try to upcharge the customer when they find out they priced an item too low, or constantly tell you it's due "any day now" until you decide to cancel the order. Either that or they outright like to bait and switch their pricing. I gave it one more week, and at week 4 had the exact same conversation with the same woman. This time she offered to refund my card and asked if I would like her to call me when it comes in. I accepted the refund but declined the call back. The refund posted in 2 days and I promptly ordered the manuals from Helms. They shipped it 2 days after I ordered it and I received it one week later. The moral is buy from the reliable (and authorized) source when you want genuine factory manuals and get to work on your car sooner. ...read more
By midmichigan guy at Citysearch August 05, 2011
My wife and I have been customers of Rallye for many years. I travel a lot for business, and I always trust what the people at Rallye recommend for service and maintenance even when I am away half way around the world. My wife take my car or her car in and always gets all the information she needs to make a decision about a repair. It is a relief to have trusted people working on our cars. ...read more
By Jason Fedewa at Yellowbook February 01, 2011
Last two times I've used All A's I have had to take it to another shop to get it fixed right. Last time they had my car for a month. I had to call them. I was forgotten and they didn't even fix what I took it in for. Instead of an appology I got a bill. Couple of shady fixes. My list could go on. I would recommend you take your vehicle elsewhere. ...read more
It's relatively easy for most vehicle owners to determine when their tires, brakes and windshield wipers are worn out. Shocks and struts, on the other hand, aren't nearly as simple to inspect, in spite of the fact that these safety-critical components are highly susceptible to everyday wear and tear. Experts recommend replacement of automotive shocks and struts at 50,000 miles. Testing has shown that original equipment gas-charged shocks and struts degrade measurably by 50,000 miles*. For many popular-selling vehicles, replacing these worn shocks and struts can improve the vehicle's handling characteristics and comfort. ...read more
By Draves Auto Center August 27, 2010
Keeping up with regular "Scheduled" maintenace with keep your vehicle operating like it should for years to come. Many people overlook minor things when it comes to their vehicle. For example: Changing the fuel filter, transmission fluid, coolant, even brake fluid. After time these fluids lose the properties that help protect the different systems on your vehicle. As parts start to wear they will leave behind debri in the fluids that will cause even more wear and tear on the different components in that system. With getting these fluids flushed or changed will prolong the life of these vital parts. When these scheduled maintenance items are performed on a regular basis, it will reduce costly vehicle repairs. If you would like to know what should be performed on your vehicle, do not hesitate to give us a call. We will let you know at no cost to you. ...read more
By Draves Auto Center July 21, 2010
Maintaining a healthy and functional automatic transmission is incredibly important to your car's overall health as well as your bank account's overall health. A faulty transmission can be one of the most expensive repairs for a car owner and learning how to do repairs yourself can be a well worthy in... ...read more
The transmission is the part of the car that allows the gears to change in order for the car to move faster. Without a functioning transmission, the car will not move. An automatic transmission switches gears by itself instead of requiring the driver to manually change them. The transmission can be re... ...read more