We rented 4 of their patio heaters @80 per heater.Heaters were delivered and assembled on that Friday to our home. After delivery, the propane powered heaters did not work and the 76 guests (temp was 57 degrees)were left cold and uncomfortable for the patio/deck live band event. Next, we were forced to call their 24-7 emergency ON-Call tech who said that he was on his way to assist. Not only did he not show up to to help us address the broken heaters, but he refused to give us a call back (we even called him the day after but no response). Ironically enough, on the following business day (Monday)we were told that the tech was in a mysterious car accident on his way to our home the eve of event. Funny enough, that same individual arrived to pick up the heaters from our home during return. THE BIG DEAL is that Grand Rental Station refused to give us one dime back for a refund. All 4 propane tanks were full and not used. The ice on the cake is that the owner was extrememly rude on the phone and hung up on us. If you like to gamble, then play it at your own risk! My guests are still complaining about how uncomfortable the temp was. Some even got sick. disappointed and robbed is an under statement! ...read more

This business used to be great. Rented from them on numerous occasions. Until they got a new store manager, Shelly Ann. Late with one payment due to an online payment issue and 1.5 months from pay off they came and picked up. Why? Because the new store manager has no concept of keeping her personal feelings out of the business. Go somewhere else or even when you pay on time you'll get 6-10 phone calls at work, home or any other number you gave... and these aren't calls because you are a late... they are in her words "reminders". They start from 9AM on your due date until its paid. Not worth it for the harassment. Everything is cheaper at WalMart. ...read more

My husband loves to complete projects around the house now that we have discovered Grand Rental Station. The best deal is if you rent on a Saturday afternoon, you will not have to return the equipment until Monday because the store is clos... ...read more