At Casey Charges are reasonable, with best customer service, they provide dependable accurate estimate/forecast with proper advice for long term usage of automobile and car repairs.\t\nSince 2006 Casey Automotives is our car consultants for me and my family. \t\nThank You Paul and Staff ...read more

I was stranded on the expressway and called Casey's in panic, they called a Towing Company they have used for years, picked my car up, and diagnosed it, fixed it and was so completely explainable, They had my car done the same day. I would recommend them over and over again, Love them guys, "Thanks Casey's" ...read more

Arlington Hights location is an example of good, honest and friendly service.They are setting the bar of excellence very high, I am sure no one can beat them when it comes to quality and value. Once you go there you never go anywhere else. Thank you! ...read more

The driver was very helpful and friendly. He came in a timely manner and was very respectful. ...read more

I have been a customer at the Casey Automotive in Arlington Heights, IL for quite sometime with my BMW 540i and have never been disppointed. I have had nothing but great exeriences with the service and qualtiy of work provided by them. They go out of their way to accomadate your needs and expectations to ensure a pleasurable experience for any type of service needed. Mike and Rick are exceptional and I personally want to Thank you for all your help throughout the years. ...read more

The best place to take your car is here. There prices are very fair and because there guys are paid hourly you don't need to worry about getting stuff fixed that was not needed. I took my truck in for a noise they found out it was the inner tie rod. At the time i did not have the money to fix it so i asked how long can i go driving like this they told me no longer that 3 months if this had been the deler they would have told you asap. I just got the truck fixed today and the noise is gone. They fix it right the first time. It's hard to find a good shop but if your looking this is the place you want to go ...read more

I am very happy with the excellent service I received. I will strongly recommend CASEY AUTOMOTIVE to family and friends, and most of all, I will return!!!! Thank You very much to everyone!!! ...read more

The most courteous and thorough service that I have ever received at an auto service center, or any other business for that matter. Their bedside manner is excellent, and they seem to be able to explain things so that one can understand them.\t\nProvided me with a free courtesy car, called a competitor on my behalf in regards to my vehicle, and the invoice total came out over $100.00 less than the original estimate!\t\nAwesome service!\t\nRichard R., Palatine, IL ...read more

The most courteous and thorough service that I have ever received at an auto service center, or any other business for that matter. Their bedside manner is excellent, and they seem to be able to explain things so that one can understand them. Provided me with a free courtesy car, called a competitor on my behalf in regards to my vehicle, and the invoice total came out over $100.00 less than the original estimate! Awesome service! Richard R., Palatine, IL ...read more

Another call to Towne Towing. Which is somewhat of an unfortunate situation but they are always able to pull through for me. ...read more

Casey Automotive in Palatine have always been wonderful to me. They have taken care of my Nissan Pathfinder for over 3 years now. Their service is outstanding. Pete and Jesse always explain what's going on with my vehicle and what is the best and for me the most economical why to repair it. I truely appreciate them and the entire staff. I have moved from the Palatine area up to Lake County and I continue to bring my vehicle to Casey's cause I know I will get great service with a smile. My mother even brings here car there and she leaves in Chicago just to reiterate why efficient their service is. Give them a try I am sure you will be impressed too, but bring your car early, they can get pretty busy fast. :-) A loyal customer!!!!!!! ...read more

Far be it from me to labor online and write any review... but then came Casey's!\t\n\t\nI've been a customer of Casey's for years with their Streamwood location. So naturally when my 2007 Equinox wouldn't pass emissions tests I brought it in. While Mike looked into my issue, I was treated well, complete with rides to and from home and a loner to use for work. When Mike thought I was covered under warranty, naturally he suggested I go to a dealership, so I went to Biggers Chevrolet in Elgin.\t\n\t\nUnfortunately it was Biggers that left me wondering why I bought a Chevy. Biggers held my car for weeks and only offered me a loner when I complained to management. I live alone and have no other means of transportation. Biggers claimed to never have a loner for me, but finally provider a dirty crappy one. \t\nThree service managers later, I was told they could fix my car - outside of warranty - for $500.\t\n\t\nBy this time my Plates went expired and I needed it fixed fast, but I had to raise the money. So I picked up my car from Biggers (with a diagnosis) and drove it around until payday. During those few days I managed to get $90 worth of tickets for my newly expired plates. (thanks Biggers)\t\n\t\nWith urgency (and a paycheck), I called Biggers to ask for a time to bring my car in now that I had money. They had no time for a week in the future.\t\n\t\nForget that! I'm racking up tickets!\t\n\t\nSo I stopped in to see Mike at Streamwood's Casey's. Mike instantly remembered me and took immediate interest in finding resolution to my issue. \t\n\t\nMike went above and beyond to confirm that the part I needed was not covered by warranty given my new diagnosis. I was not - but to my delight, Casey's quoted me a price that was 1/3 of what Biggers was going to charge me, and Mike secured time for me the next morning!\t\n\t\nThe next day I dropped off my car on my way to work. Casey's loaned me a clean, functioning loner. Within 2 hours, Mike called to tell me than not only was my car fixed for the quoted lower price, but he drove it to the Emissions Testing facility and obtained a pass certificate for me while I was at work. When I came to pick up my car during lunch there was nothing left for me to do except renew my plates. They also had the address and directions to the nearest DMV ready for me where I could go quickly during lunch.\t\n\t\nMike and his fellow associates at Casey's resolved my nightmare within a matter of hours (not weeks like the dealership)!\t\nI am grateful and recommend Casey's! ...read more

Wow! These guys are good. Our forklift was off the dock. I called three different companies including Towne Towing. One quoted an outrageous price, one was "extremely busy", and Towne Towing quoted a very reasonable cost. Within 15 minutes, they got here and got my forklift back on the dock. They got the right equipment, the right attitude, and the right price. Towne towing, thank you! ...read more

All I have to say is that, I am so glad I went to Casey Motors at Arlington Heights,IL...They were the only ones that I can truly say, offered me the best service I have ever gotten in years,and for the first time which I walked out of a place-not regretting how my money got spend! Their prices are triple,the less of anywhere else I have checked, and their service was the best when it comes to getting the job done for very,very, affordable price, along with serving you in the very professional manner, which they did! It was worth the work,the price,service and time! I will definitely be sticking with Casey Motors for the near future when it comes to my car/cars! You will not regret that place,ever!!!... ...read more

I had a Ford pick up that needed to be towed to Chicago. I used this company and got nothing but the best results and I was so happy with the service they provided. ...read more