Top Property Management Companies in Normal, IL 61761
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First Site Ltd
By david766 July 21, 2014
First site apt manager and staff appear very professional, but indeed they are just really greedy and by all means to grab money from you! I moved out two months before my contact was over, but they still charged me two months rent, which was about 1400 dollars! They didnt disconnect my auto pay on time, and charged another extra month until I found out and yelled at them! If I didnt pay attention to my banking account, they would have stolen my money! I left the apt very clean and neat. They insisted that it was me who made some random needle holes on the wall, which I didnt. They charged me 180 dollars to paint the wall... They took my 300 deposit and still requested me to pay 300 dollars more for cleaning the apt! Totally insane! THey are not really humans! Stay away from them! It is totally a nightmare! ...read more
First Site Ltd
By pp28pp at Citysearch April 30, 2011
Some of the apartments are nice, staff is okay but if you are considering first site as a landlord, make sure you get everything in writing because they will promise you for many things and not deliver. we kept our apartment clean n neat, as just 2 people were living there, n me n my hubby, no messy kids so left the apartment in better condition when we're moving out, but did not receive our $300 security deposit that we were told we would receive. Instead of returning deposit, they charged us extra 200$ for nothing. I totally lost my mind, when we wasted 500$ for nothing. One of my friend has lost his $2000 for this agency. Can you believe! Nobody will cost this much or cleaning n maintaince cost. Everyone who are living there are worried with the rent also, as they increases rent yearly by 100$. In 2007 we're paying 689$ for 2 bhk apt. and in 2010 we paid 789$ for the same. :(( That's why we thought to change apt. ...read more
First Site Ltd
By kristd at Citysearch August 06, 2010
First off I want to say, when I rented from First Site I was completely aware of all their bad reviews, my thoughts on it were "Oh, there's always bad experiences with everything, I'm sure we'll be fine!" And we were for a little over a year, despite a few minor things. But this last June we signed a new lease, with the clause if my fiance found a job in another city we could move with a 2 month notice. And of course he got a job offer 2 days after we signed our new lease- so we put in our 2 month notice with our leasing manager and we agreed upon the option that if he could show our apartment and try to rent it (only showing it until the first week of July) that we could move out in 1 month rather than 2, so we wouldn't have to end up possibly paying our last months rent and a new apartments rent at the same time. We even signed our exiting agreement "tentatively" making our last day in the apartment July 31st (you see where this is going) If he couldn't find someone to rent it by that first week of July, then we would just stay in the apartment until the end of August. We were happy with this. Well, they only showed the apartment once and Nathan, our leasing manager never called us after that first week, so when we went to the city to look for an apartment that weekend we took our precious time thinking that we were staying until the end of August because no one had signed a lease. He calls us 4 days after our his "due date" and tells us someone is interested in the apt. That kind of put some pressure on us to find an another apt. then, and we werent' sure if we would be able to find one on such short notice (hard to find an apartment in chicago,while only looking on weekends by the way!) and we called him the next day and told him that, he said just to keep him updated and let him know what was going on either way we still had the apt. until Aug according to our lease so it was fine. So we finally found an apartment in chicago and filled out the app. for the apartment on July 25- were got called to let us know we got it on July 27th, before we could even call First Site to let them know we finally found a place for Sept 1st, we got a call from a "Dan" asking if we were ready to move out on July 31st because someone had leased the apt. We were like what? Where's Nathan, he knows what's going on! But he was on vacation for the week. Our theory is that someone knew Nathan was on vacation- the one guy who knew what was going on with us- they had that exit agreement saying we would get out by July 31st- they said screw it lets rent to the new people bc they singed this paper. Long story short- they were "nice enough" to give us till August 3rd rather than the July 31st date- but we had to move everything out and find a storage place up in Chicago since we can't move into our place until Sept.- I am essentially homeless for a month, although I have my wonderful mom and a friend letting me stay at their houses, I am living out of a suitcase. First Site has basically gotten so big that they don't care about anyone they rent from as long as they get their money- I am just another unhappy customer to them, little do they realize I am homeless because I trusted what our leasing manager told us and we signed a piece of paper. Don't trust them- get everything is writing!!! And just plain please don't rent from them! ...read more
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