By Richlg January 04, 2014
On September 29, 2013, our car broke a ball joint while driving around and we called AAA for a tow to the dealership. Action Towing came our within 30 to 45 minutes. The driver pulled the car up on the flatbed tow truck then chained it secure. The driver seemed adequate and after some time he was ready to go. My wife and grandson had received a ride home from a generous lady that had stopped by. The plans were that I would ride with the tow truck to the dealer and she would pick me up there. When we arrived at the dealership, she was already waiting. The tow driver backed the truck near a parking spot and I got out. My wife and I were standing watching the driver as he unchained the car. All of a sudden as he unhooked the last chain, the car rolled off the back of the truck while the bed was still flat and the car rolled off approximately four foot in the air. Keep in mind that the front bumper, grill, and hood scraped all the way down to the ground. When the car hit the ground, it kept rolling and hit the back corner or a New Honda. As we watched our car come off the truck and scrape down the back of their truck,the front of our car actually flexed upwards as the weight rubbed all the way to the ground. The tow driver ran around like an idiot cussing and screaming that he forgot to put the parking break on. I spoke with a maint. man at the dealership and he said he saw the whole thing. Well, the next day (late morning) I called Dan Wallace (Owner) at Action Towing regarding the mishap and he said that his driver didn't say anything about it that morning and would check it out. When I called Dan later that day he said that the driver said he had hoped to pay for it himself. Dan said he would go over and look at it and get back to me. I called him the next day and he said that it was pre-existing and he may owe us for a few bumper clips. He wanted to get our adjuster to go with him so he could show that it was pre-existing. For one, our adjuster shouldn't need to prove to him and he chose to not and stood behind his report. I called Dan and told him that his adjuster would have to go and he said, "I guess we'll have to go to court". The estimate was $1,947.83 just for their damage to the front. In the process of falling off the truck, the rear sway bar broke so we had to replace that ourselves with the Ball Joint repair. Any way, thanks for reading and I'll let you decide. But my stance is that my personal vehicles and my fleet of work trucks will never see an Action Towing Truck again. ...read more
By Anonymous September 16, 2011
Every time I come here I get excellent service! Steve is the reason its so clean at the shop and all the employees are so friendly, its a reflection on him. he is outstanding and and I am a long time customer because of him. ...read more
By affordablehydrogenfuelcells@gmail.com at Citysearch August 08, 2011
I called AAA for a tow of my car from 53rd Street in Davenport to Tires Plus in Davenport. I was told that I had to pay the overages of $235.00 and if I did not pay this money to them, they would take my car to their impound yard and it would cost twice as much and I would have to pay cash to get it out.\t\n\t\nAction Towing is the worst towing company ever!!! ...read more
Lets face it, we spend a lot of money on the purchase of a vehicle alone, only for it to depreciate. So why would anyone not want to maintain something that costs almost as much as most people's annual salary? To get the longest life out of your vehicle, maintenance is key. Some ways to keep your vehicle running effeciently is to have regular oil changes and check-ups. Learn some basics about your vehicle so you know what to look for. Air filters are relatively easy to replace on your own and should be done about every other oil change. Check belts a couple times a year and always check your fluids. Most of these little things you can do yourself and there are many helpful videos through out the internet that give you step by step instructions, but if you are like most people out there who do not want to mess with it or simply do not have the time it is best to bring it in to your trusted mechanic. Maintenance items can run you relatively cheap and keep you from some of those higher priced repairs down the road! ...read more
By Kimberly Auto Center March 08, 2011
The oil in a car needs to be changed at least every 3000 miles, but newer vehicles are designed to last up to 7000 miles. The oil in the car is its life line and needs to be replaced in order for the vehicle to run properly. If the oil is not changed regularly, the vehicle can overheat and cause serio... ...read more
Changing the oil and the oil filter in a car is very important if you want the engine in your car to last long. The oil filter traps contaminants so they do not harm the engine. It is important to change the oil filter each time the oil is changed. This article will instruct you on how to change an oi... ...read more