Top Airports in Ormond Beach, FL 32176

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Daytona Beach Taxi Coalition

5.0

By Sue O at Citysearch

I travel every week for my job and taxi service to the airport used to be a bit of a hassle for me. Since discovering DBTC Taxi Services I couldn't be happier. My cab is always on time and the driver is always professional and courteous. Of course the flat rates help too! But the thing that is the most important to me is that I feel taken care of and safe. Thank goodness for DBTC! ...read more

Limos in Daytona

5.0

By Lea Gifford

Marlo has done an unbelievable job in transporting/assisting my very elderly mother. Trustworthy, caring and dependable. I recommend with hearty accolades ...read more

Limos in Daytona

5.0

By Dr.M.Bhat & S. Bhat Palm Coast

Dr.M.Bhat & S. Bhat Courteous service, prompt on time & a comfortable safe ride!the price is good and to top it off VIP parking.What more can you ask?very pleased and happy to recommend to one and all. Dr.Bhat ...read more

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Turkey Money - Who Does it Serve

Daytona Beach defines Turkey Money as the practice of offering money or gratuity to individuals in a buisness establishment for the soul purpose bribbing that buisness or individual represenative in that buisness to divert customers thier way. An example of this is related in the city ordinances under chapter 102 article 3 section 102-103 prohibiting drivers from recieving such moneys.  However it is a common practice for some Daytona Beach Taxi drivers to offer this very type of Turkey Money to hotel front desk clerks in the area hotels for the purpose of directing thier hotel guests to that specific driver of cab company. this payoff has reached as high as $5 per call for the hotel desk clerk. But who does this really serve? Not the Hotel Buisness Owners and certainly not the hotel guests who pay full meter fares to get where they are going. And how do those guests know that they are being treated fairly by the cab driver who is making these bribes. After all The cab driver picking them up at the hotels usually only average fares from $10 to $20. Take $5 from that and what does that leave for the driver? Not much unless thatd river is finding other underhanded ways to recoup this added cost. Passing it on to the customer? Maybe? Hmmmm kind of makes you think. The truth is Turkey Money Only helps the crooked cab driver and the front desk clerk who accepts it. We at the Daytona Beach Taxi Coalition speak out against this practice as we do any practices in our industry that is unfair to the people who use taxi services in the region. We have banned this practice in our ranks and stand on the priciple that the customers needs come first. Not the crooked drivers or greedy front desk clerks who participate in this activity. Who Are The Turkey's Now! ...read more

By Daytona Beach Taxi Coalition July 11, 2012

Bringing Back the Lost Art of SERVICE

In the 80's when I was back in high school, I remember alot of things. Rubiks Cubes, Pacman, 80's pop (Mostly british and australian bands), Ronald Reagan ect. It was a time of excess and fast living but it was also time when the word Service still held meaning. We still had Service stations that would pump your gas check your oil and clean your windshields for you for less than a $1 per gallon and baggers at grocery stores that would help by carrying out your groceries to your car. Hotel bell hops would help with your luggage, and the airline still served hot meals to their passenger.  Chivelry was also still alive and well. At dinner the men would stand up whenever a lady was ready to leave the table, We opened doors and alowed the women among us to enter first. and the better of us men watched our language in front of the ladies not dareing to say anything offensive in fear of offending them. But now in the 21st century that has changed. Chivelry is almost dead and as forService, long gone is all the service stations replaced with gas stations and attendents kept behind glass. and most grocery stores may still bag your groceries but help you to your car forget it. there are some grocery stores that use price savings as an excuse not bag your groceries and if you want the grocery bags you have to pay extra for them they give you cut up boxes instead. as for the airlines well not only have they done away with the hot meals you have to pay extra for every piece of luggage. You buy the outrageously over priced ticket and get treated like they are doing you a favor to ride in thier planes. Its no wonder I don't fly. The DBTC wants to change that. At least in our own little corner of the customerService industry. The Cab industry is and has been no better than the rest of the rest. Cab drivers dont get out of thier seats to help their passengers hardly at all. and treat most of their passengers like dollar signs. there are drivers with bad attitudes drivers who are inapropiate with their female passenger, drivers who will try to con their passengers by taking longer routes to their destinations just to add dollars to the meter. However each and every one of our drivers have pledged themselves to the lost art of customer Service. They are trained to get out and open doors for thier passengers or at least make the attempt when their passenger so accustomed to having to do it themselves open the doors themselves. Trained to help the elderly and disabled in and out of the taxicab. We dont just stand there while a passenger loads and unloads items like luggage, groceries, or laundry, they get out and lend a helping hand even carrying these items to the customers doorstep. We screen our member drivers carefully to out those with bad attitudes and those who have the propensity towards inapropiate behavior and those who find any way possible to cheat a customer. Our drivers are the best at what they do. and really know what the meaning ofService is. No single cab company has been able to accomplish this. but by bringing the best from those cab companies under one umbrella (The Daytona Beach Taxi Coalition) How do we know if we are being succsessful. it you that tells us. in our cabs when you comment on the service you recieved. when you leave your testimonials and high ratings of our service. its in the tips you give our wonderful drivers. and when you call us back for repeat service.  I am proud of our member drivers for the Service they provide. and take my cowboy hat off to them. they drive for companies like Yellow Cab, Aristocrat, and Tri-Stars and shine as bright as the sun. Service is everything to us. ...read more

By Daytona Beach Taxi Coalition May 25, 2012

More About The DBTC

Daytona Beach cab drivers join forces to create a hassle free way to taking cabs. The DBTC Daytona Beach Taxi Coalition was formed out of the need to separate the Honest customer service oriented drivers from those who's ethics give cab drivers everywhere a bad name. Daytona Beach has in the past been plagued by stories of Cab drivers who are rude, Mal-smelling, inappropriate in their behavior. and if you have ever taken a cab in the past you probably have a story or two of your own. Some examples include a cab driver who took a tourist to our great city to their hotel via a neighboring city running the meter up over $100. This tourist who did not realize what had happened was incensed when she made the return trip to the airport and found out it was only a $15 trip. A female customer once complained to me about a cab driver who during her entire trip insisted that she should pay for the trip by giving the driver a lap dance. She was a dancer at on of the local nightclubs. and there are many more stories to be found here in the Daytona beach area. Hearing these stories and seeing how skittish people were about cab drivers in general, I decided it was time for a change. You see the Cab companies (There are 6 in Daytona Beach) hire their drivers with only 3 qualifications. Do they have a valid Drivers license? Do they have a city permit? and can they get on the companies insurance? That is far as they go. After all they have to have Drivers for their cabs bringing money into the company coffers. The DBTC takes this further in our membership enrollment process as we look into the drivers personal background. The questions we try to answer is How will this driver treat his/her customer? What are the drivers personal habits? Does this driver have in tendencies that would not be appropriate for their customers comfort? Does the driver know what the words "Customer Service" means? We can afford to take these needed steps. Because we don't have to focus on filling the drivers seats of cabs. Our drivers already drive for the various companies in Daytona Beach area. So what is the point of all this? The community needs to be empowered to say NO MORE. NO MORE to the crooked cab drivers gouging their customers. NO MORE to Driver who Sexually harass their female customers. NO MORE rude or Obnoxious behaviors. That is what the DBTC is doing for the Daytona Beach area residents and visitors. We have our own website www.dbtctaxiservicesdaytonabeach.com and dispatch number 386-872-3882 Visit us and see the good we are doing and maybe by becoming a leader in the taxi industry and setting the higher standards that we set. The cab companies will follow suit. ...read more

By Daytona Beach Taxi Coalition April 23, 2012

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