i purchase a bulk order from this company and i receive my package withing 24 hours time you can place your order from the site it's safe and secure...below is their contact information please don't get scammed by other companies please.. Call/Text us at +1(323) 457-3682 Visit our website http://www.legitsalechemsuppliers.com ...read more

This warranty is beyond a scam, I have purchased a lot of furniture in my life and not once had I purchased a warranty because I take good care of my furniture because the sales man told us this warranty covers EVERYTHING and it's for 5 years I decided I would purchase it, here it is 3 years later I call to make a claim, I couldn't understand the lady over the phone very well and she said something like I need the original receipt, email address, pictures and explanation of how it got scratched etc "I still didn't understand what she was saying so I figured I could read the email to complete my claim. The email wasn't clear either " Guess what "My claim was denied" no surprise there !! I've sent and receive at the least 20 emails between GreatWhite and myself and it's not resolved, she emailed me a Copy of the warranty and I read I was to receive a protective Kit with my purchased but I never knew anything about it nor did I get it!! This is a scam between Furniture Row and this company and I'm not tolerating it, my furniture looks new with the exception of the area that I requested to be repaired!!! I've talked with an attorney and he said due to the overwhelming majority of people who have been denied and the store telling them more is covered under the warranty protection then there is he will take action and I have 100% faith in him because he can see what a judge will see " they don't cover anything it's a scam" I'd like to see their repair log lol I'm sure they don't have any repairs done but I'm not going to be another suckers I'll take this as far I I need to so customers are told the truth and stop stealing from people who purchased this fake warranty!! ...read more

I called to file claim on my sectional, because leather was peeling in a spot. They stall you with emails first, then stall you on phone when you call back. Finally they denied my claim saying the damage was do to a burn, not sure how they can tell that from pics. I called to dispute it and I guess I got the only customer service rep that answers phones and is an expert on leather furniture. She had me wait while she reviewed the photos and then told me the discoloration was from a burn and not covered. Finally she agreed to resubmit the claim and this time it only took three hours for them to deny. They are happy to take your money but no intention to pay for or repair anything. ...read more

SCAM!!!! Do NOT buy the warranty at Furniture Row. Furniture Row claims Great White Bottling will cover ALL defects, scratches, etc. on their furniture no matter what. This is simply not true and total bull. Great White Bottling doesn't cover anything and their warranty is a scam. I wish someone could shut this company down. In addition, I am disappointed by Furniture Row and teaching their sales reps to lie to their customers regarding this so called warranty. I will NEVER buy at Furniture Row again and NEVER post anything good regarding Great White Bottling. I wish the BBB could shut them down!!! ...read more

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This is the worst warranty company ever. We bought a sofa and love seat from Sofa Mart and the extended warranty. We were told it would cover any and all damage to our purchase for 5 years from the date. After two year our sofa and loveseat recliners seams are coming apart and the leather footrest is cracking. We filed a warranty claim. Called and were told to file it online. So we file it then wait weeks. I try to call and voicemail. They call back two days later saying we need to attach pictures of the stuff on the claim. We do that then wait again, then again a week goes by. Call back leave a message on voicemail again. Next day receive a call back saying we need to attach pictures of the stuff from when we bought it. Send them those pictures then wait again for three weeks. Then we get an email stating its not covered due to normal wear and tear. Since when is seems blowing out and leather cracking normal wear and tear after only two years. THIS IS GARBAGE. DO YOURSELF A FAVOR DO NOT BUY ...read more

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Paid $120 for a 5 year warranty. Was supposed to cover ANY surface defacing, including scratches or stains. Filed a claim and was denied. So much for the so called protection we were supposed to get from this company and its terrible warrant coverage. Definitely pass on paying for this warranty. ...read more

1 star at most.. ...read more

I agree with kmurphy24. I filed a report for a table and chairs that I bought from Furniture Row as well. I guess I can consider myself lucky that they will replace the table, but not the chairs. They consider 32 pictures I sent to be wear and tear and are refusing to send a tech out to confirm. Kristen who is the only manager, is ignoring my emails and when I call they won't even let me talk to her. They show that my case is closed. I have asked to talk to the owner, Steve, who may or may not call me back. I'm pretty sure he will ignore this too. Melanie or Melody (the one who answered the phone) told me if they opened claims that everyone would expect that treatment and they would never get anything closed. This is not a professional company and are just stealing people's money! ...read more

This great Organic Beauty Supply is now located at 2186 S. Holly St. Denver Co 80222 303-338-1255 ...read more

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Building was torn down in 2011 ...read more