By Anonymous September 12, 2011
I was greeted on the phone with a smile and a FRIENDLY voice. I called around to different shops to get help with a sick computer. No one answered their phone except for Friendly Computers and the young lady who answered the phone was able to listen to my problem and walk me through a quick fix and I was back web surfing. Thank You ...read more
By springerone at Citysearch August 16, 2011
Had a simple 2 sided color document to copy. The document folded up into a neat little reference guide the size of a business card. The first clerk chopped off the header of the document, and claimed it was an odd sized document. It was odd sized, but not over the standard 8.5" x 11" paper. Should it matter at a copy center anyway? The second clerk didn't copy it right either; at least the first clerk managed to get the front side and back side aligned, so the folds in the booklet were in the right place. Problem is, I didn't realize it was still botched until I got home. I called and asked to talk to the manager, and unknowingly I got the assisstant manager. When I told Gary I'd be in for a refund, because I didn't have another 30 minutes to wait for them to get it right, he said he didn't have the authority to offer a refund. For crying out loud, it was only $6.38, but he insisted I'd have to wait on hold to speak to the manager. I highly recommend that if you need something for a presentation or even something simple, in a timely manner, you should find another place to have it done. Asst Mgr Gary and his crew are lacking the knowledge and skill to get your job done. The only satisfaction I got from them is knowing that I may have prevented some unsuspected person from wasting their time and money with these jokers. Hope the $6.38 was worth the damage to your reputation. ...read more
By Gordon Evans June 15, 2011
Typical American waste of space. No mention of products, but it seems that Staples is more of an advertising agency for other companies.. Very dissapointing site. ...read more
After several years of selling ink by the liter SME Inkjet LLC has converted to ounces. The same bottle will be used but it will be filled to 32ounces = 947 ml rather than 1,000 ml =1 liter. At the same time the company reduced the price from $0.038 per ml to $0.032 per ml or approximately 25%. According to the company the ink is exactly the same formula as in the past. In 2011 Southeastern Manufacturing Enterprise "SME" sold the supplies division to a new investor group who renamed the company SME Inkjet LLC and moved it to Colorado Springs, CO. These new owners simply felt the price needed to be adjusted and did so. They have also added new products to their websitewww.smeinkjet.comand modified volume pricing on other select items such as the popular cartridge clip. According to the company they will continue to add products including new tools to be used by remanufacturers to fill the different ink cartridges. SME Inkjet - Ink Cartridge Remanufacturing Supplies Made Simple ...read more
By SME Inkjet March 30, 2012
To put it in a nutshell, we, the human species, throw away almost 400 million ink cartridges a year. Do the math. If you're interested, bust out a calculator and check out how many inkjet cartridges we throw away per day, per minute, and per second. The business activity on this planet follows the sunlight, and just because we're sleeping over here in the US doesn't mean they're not hustling and bustling over in the Eastern Hemisphere. That means the per second figure is a valid 'round the clock estimate that really is still climbing while we sleep. And that's not all. An average inkjet cartridge uses around three ounces of oil, and a laser toner cartridge can use almost an entire gallon of oil. Most of the ink cartridge is plastic, whether toner or inkjet, and most of the plastic is in the form of engineering grade polymers. That means that they will last for centuries, and the more resilient models will actually last a full millennium. That cuts both ways. On one hand, if we keep throwing these things away, we're going to have huge wasted pits of valuable materials that will only continue to grow. On the other hand, if we can get remanufactured ink and toner cartridges to be the standard instead of the exception, we will save millions of barrels of oil per year. And that's only counting the oil we save in the manufacturing process. Add in interstate and international shipping, and the dollar and oil costs continue to mount. With remanufactured ink and toner cartridges, we take a waste stream and an unsustainable shipping nightmare, and we turn it into a recycling loop that is locally oriented. Instead of shipping finished cartridges over state and national boundaries over distances of hundreds or thousands of miles, the product shipping and delivery is limited to dozens of miles at most. Even though there is still long-distance delivery of raw materials like ink, there is still just a fraction of the volume shipped compared to OEM finished cartridge shipping. Right now, we're preventing thousands of tons of plastic and metal from ever reaching landfills, and we're going to push that commitment through this century until we almost entirely mitigate the ink cartridge related landfill waste stream. We're also saving HUGE amounts of oil (which, on a side note, helps ease the pain at the gas pump), both directly and indirectly, and we'll continue this commitment with the same vigor as we do the waste commitment. When I say "we", I'm talking about everyone in the inkjet cartridge remanufacturing community, from distributors and refillers all the way to our clients. Let's keep this going. ...read more
By SME Inkjet March 19, 2012
We've been in the inkjet remanufacturing business since before inkjets. The man with the plan for SME Inkjet, Mike Warner, used to replace the ribbons on dot matrix printer cartridges. He was there when the switch to laser and inkjet went standard, and he's gonna be here for quite some time to come. He's got an eye for the evolution of this entire industry, and he wants the latest insights from you, his customers. We would absolutely love to hear from you, either through the comments here or on the contact form at SMEInkjet.com. Our questions for you are as follows: What do you like about your current supply chain? What DON'T you like about it? What do you need that you have a hard time finding? Would you like to work with us to customize your supply chain and consolidate it to one distributor? Let us know, and we'll help you streamline your supply chain so you can run your business instead. SME Inkjet - Inkjet Cartridge Remanufacturing Supply Chain Management ...read more
By SME Inkjet February 29, 2012
In any small office there are a variety of inexpensive ways to not only store your supplies, but use the storage as a decorative element. You won’t have to sacrifice style for functional storage. There are many great ways to store your office supplies that do not make it look like a traditional ... ...read more
Photocopiers are expensive purchases, but they can last a long time with the proper care and maintenance. The key to getting the most use out of a photocopier is operating, cleaning and maintaining the machine by the guidelines provided by the manufacturer. ...read more
