I called and had a few questions regarding my new community managed by Western Property, what a nice office and the personnel were very helpful. Glad to be with company that cares about where I live just as much as I do! Thank you, Susanne and your great team! ...read more

This is a tough business.. tenants, owners, Home Owner Associations with all their rules and regulations, Whew... Lucky for me I know Carol Klein and have for 20 years. So when I moved and needed a Property Manager there was no question. She and her team are first class and handle issues that I probably would have made worse.. hahha.. For 7 years and counting she has managed my property in Mission Viejo, CA. I would recommend her to anyone... she has an incredible team of subs to do repairs.. Returns phone calls... What else could you ask for ??? Go Carol.... ...read more

I am a real estate appraiser. Whenever we do an appraisal of a condo or pud we are required to call property mgmt companies for project information - about 5 general questions - the whole phone conversation takes 5 minutes. This company would not return phone calls, when I finally did reach somebody they said they did not cover the community - when I told the I had this months statement - then suddenly they remembered it. Then they said they had to charge me to ask the question - after a small discussion they allowed me to ask three questions. Leners are looking for any reason to no loan right now - and an uncoopertive mgmt comapny could be the reason a person does not get a loan - and a rude one is no helpful either. Very poor!! ...read more