By MEDIA October 03, 2012
This branch of US Bank is COMPLETELY RIDICULOUS. CLOSE YOUR ACCOUNT AND TAKE YOUR BUSINESS ELSEWHERE! DON'T BOTHER OPENING ONE HERE! They have the rudest, most unprofessional so called "assistant manager" named BLANCA HERNANDEZ. She is undertrained, miserable and sick of her own life. I simply went in there to withdraw $1,000.00 -- (She acted like I was robing the place blind) --- She treated the incident like I was applying for a mortgage loan, verifying this and that and taking like 15 minutes to check this and that (When MY Teller was handing me the money, she acts like a super employee and harasses the customer, ran from her station to my teller and interrupted as the money was being handed to me (Which means he already verified everything) -- I was trying to take MY OWN MONEY OUT....how dare you hassle me!!!! I had more that enough to still cover that amount AFTER the withdrawel, the funds WERE CLEARED and available! Her behavior was disgusting toward a CLIENT! I WOULD LOVE TO SEE THIS LOCATION CLOSE. They are useless. There are no customers, they have nothing to do other than pretend they are working! They waste your valuable lunch break and time! The parking is inconvenient (What parking - you even pay for that with the meter), their service is TERRIBLE - I will most likely close my account because of BLANCA HERENANDEZ and take my money elsewhere! I WILL NEVER GO TO THIS USELESS BRANCH! I don't even want to deal with people like her. Whatever happened to QUALITY CUSTOMER SERVICE? She doesn't even know how to speak to a customer in a delightful manner. She is not qualified for her position and gives the bank a bad name!In the end I went to my normal US Bank branch , DOWN THE BLOCK - and had NO PROBLEM obtaining MY OWN MONEY! ...read more
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By Money Saving Tips September 05, 2009
When the economy tanked in the early 2000s most people began to worry about the state of their bank's health. At the present time, however, banks are beginning to stabilize and hire more workers as they iron out the remaining wrinkles in their business. Those interested in banking should have a wide r... ...read more
Banks and credit unions have been in the news a lot lately for many reasons. This has led many people to wonder if there are any difference between a bank and a credit union and have started to compare banks with credit unions. The two has similarities, but then they also have many differences as well... ...read more
